Administrative Assistant

Nesco is actively partnering with a client in search of a high-performing, detail-oriented individual for the role of Administrative Assistant. This pivotal position entails assisting customers on behalf of client agencies, managing all incoming and outgoing mail, and overseeing cash, along with various payment methods at a public front desk window. Additional responsibilities will include managing a shared email inbox, updating contact lists, and refining procedures associated with the role. The ideal candidate will possess strong organizational skills, exceptional attention to detail, and a commitment to providing outstanding customer service.

Responsibilities and Job Duties:
- Provides assistance to walk-in customers on behalf of client agencies,
receives documentation and fee payments on behalf of client agencies
and maintains a tracking log related to foot traffic at the public front desk window
- Handles incoming & outgoing mail, including opening incoming mail,
separating fee payments and logging those payments for client agencies that
have contracted mail services
- Manages a shared team email inbox by forwarding correspondence to the
appropriate team member and filing correspondence in the appropriate folders
- Maintains policies, procedures, and informational documentation related to
the position, mail services and the public front desk window operations
- Files and retains records in accordance with the State record retention schedule
- Ad hoc projects assigned by management

Knowledge Of:
- English, spelling, and grammar
- Computer software and programs, such as Microsoft Office and Google Suite
- Standard office procedures
- Cash-handling and deposits

Skills In:
- Interpersonal communication, including verbal & written
- Time management
- Organization
- Customer service
- Critical thinking
- Attention to detail
Ability To:
- Effectively multi-task- Handle confidential materials and information
- Troubleshoot common inquiries

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Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.