POSITION OVERVIEW We are seeking a highly organized and detail-oriented Administrative Assistant with experience in collections to join our team. This role is responsible for providing administrative support, managing office tasks, and assisting with accounts receivable and collections. The ideal candidate will have strong communication skills, a proactive approach to problem-solving, and the ability to handle sensitive customer matters professionally.
We seek a self-driven candidate distinguished by exemplary time management and critical-thinking abilities. This role presents an excellent opportunity to engage with a variety of projects and provide comprehensive office assistance.
Key Responsibilities:
- Manage day-to-day office operations, ensuring efficiency and exceptional customer service.
- Greet visitors, handle incoming calls, and provide professional communication via phone, email, and in person.
- Oversee document preparation, data entry, and report generation.
- Maintain organized filing systems, records, and databases, ensuring all information is up to date.
- Order office supplies, coordinate facility maintenance, and liaise with vendors.
Customer Service:
- Respond to customer service inquiries, address concerns, and provide timely, professional resolutions.
- Support sales activities, including assisting with sales calls, client follow-ups, and sending estimates.
Financial Administration:
- Manage invoicing, accounts receivable, and accounts payable to ensure timely payments.
- Monitor and follow up on outstanding accounts, contacting customers regarding past-due balances.
- Negotiate payment arrangements while maintaining positive client relationships.
- Document collection efforts and collaborate with the accounting team to reconcile accounts and process payments.
- Escalate delinquent accounts and recommend further action when necessary.
Support for Leadership:
- Assist directors and leadership with operational tasks, special projects, and events.
- Provide support for scheduling, coordinating work orders, and preparing service reports.
Qualifications:
- Proven experience in office administration, administrative coordination, or sales support roles.
- Strong communication, organizational, and interpersonal skills.
- Familiarity with office management procedures and basic accounting principles.
- Proficient in Google Workspace and Microsoft Office; Salesforce experience is a plus.
- Ability to occasionally lift 50 lbs and perform physical tasks like bending, squatting, and standing.
- High school diploma or GED required.
Preferred Skills:
- Leadership abilities and a proactive approach to problem-solving.
- Experience coordinating multiple projects and working in fast-paced environments.
COMPENSATION Hourly $18.00-$19.00 per hour BENEFITS As a member of Amenity Pool Services, you can expect:
- Medical Benefits, Dental Benefits, Vision Benefits, Healthcare spending accounts (HSA/FSA)
- 401K Benefits
- Employee Assistance Program (EAP)
- Paid Vacation time, Sick time, and Holidays
- Growth opportunities
- A fun, friendly, professional working environment
We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status.
Other job-related duties may be assigned and could require work outside of the duties listed. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; "at will" employment remains.
For more information regarding our career opportunities, please visit our website. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States