Job Description Summary
Performs a variety of complex administrative tasks involving some discretion and requiring moderate amounts of independent judgment related to the oversight of the daily operations of a University administrative unit.
Job Description
Performs a variety of complex administrative tasks involving some discretion and requiring moderate amounts of independent judgment related to the oversight of the daily operations of the business functions of University Advancement.
This role may require occasional evenings and weekend events.
Miami University recognizes that technology enables us to find new ways of providing first class service and workplace flexibility. This position is approved for remote work on a hybrid basis, following a successful period of six (6) months of employment. Remote work is a working arrangement that can be modified or revoked by Miami University at any time for any reason.
The Division of University Advancement is committed to creating an inclusive work environment where all people feel safe, valued, and respected.
Essential Duties
- Monitors and reviews operations of unit; ensures smooth work flow; ensures work product meets professional standards.
- Serves as informational resource to staff; investigates and resolves problems or difficulties related to area of expertise.
- Assists University staff, faculty, and students; answers inquiries and provides information.
- Oversees staff; assists in the enforcement of policies and procedures; establishes schedules and reviews performance.
- Gathers and analyzes statistical information regarding department's programs and activities; produces reports.
- May assist in the performance of various financial and budgetary tasks including preparing and monitoring budgets, preparing fiscal reports, or processing payments; may maintain inventory of supplies.
- Coordinate with alumni team on logistics and execution of alumni relations programs and in-person, virtual, and hybrid events: create and manage event registration pages/RSVPs; prepare event materials such as name tags, registration lists, and other collateral; process event registration transactions; assist with the coordination of speakers and meetings; and serve as point of contact over email, phone and in-person to support event attendees
- Work within established CRM templates to build event communications for alumni relations programs and events including: content creation and editing process; event email marketing; logistical coordination of mailings, emails; updating on alumni program/event webpages.
Minimum Qualifications
- Requires nine months of coursework or training beyond high school in Business Administration and three years of related experience, or an equivalent combination of education and expertise
Knowledge, Skills, and Abilities
- Knowledge of unit's operations, policies, and procedures
- Supervisory skills
- Knowledge of computer and office applications
- Research skills
Preferred Knowledge, Skills, and Abilities
- Ability to multitask and prioritize.
- Familiarity with Banner Finance and/or Advancement modules; experience using BI.
- Experience handling budget adjustments, journal entries, travel reimbursements.
- Familiarity with University accounting and purchasing procedures and guidelines.
- Ability to manage the process and flow of alumni relations team data: input, integrity, and reporting in customer relationship management (CRM) and other database tools. Review, enter, report, research, update, and maintain alumni data to ensure accuracy.
Special Instructions (if applicable)
To be considered for this position please upload a resume and cover letter.