Administrative Assistant

Drops AccountDrop is hiring an Administrative Assistant.

Benefits/Perks

Top industry compensation

Vision and dental insurance

Paid Holidays

Paid vacation time

401K retirement plan

Career progression

Professional development

Key Responsibilities:

Receive and enter all lead client calls into the Servpro system and ensure follow-up to maximize excellent customer service

Dispatch lead calls and job referrals to production manager and sales/marketing team

Receive general phone calls and refer to appropriate staff member

Daily analyze WIP report and monitor job status updates

Office administrative duties such as preparing general email and written correspondence

Coordinate master schedule

Perform detailed and accurate data entry

Assist other departments, as needed

Qualifications:

2+ year(s) of administrative or office-related experience

Experience in service industry environment a plus

Possess polite, confident, and excellent customer service skills, including listening and questioning skills

Excellent organizational skills and strong attention to detail

Capability to work in a fast-paced, team-oriented office environment

Proficient in Microsoft Office (i.e., Outlook, Word, Excel)

Ability to learn new software, including Xactimate and proprietary software

Minimum of HSD/GED

Able to successfully complete a background check subject to applicable law

About Us Our company is a family-owned and operated franchise that has been in business over 10 years. We focus on the continued growth and development of our employees utilizing SERPVRO's training programs . The atmosphere at our company makes coming to work more like being part of the team and less like a job. For more information, please visit us at .

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.