Crown Exteriors Inc. is seeking a Full time Administrative Assistant. We believe that culture is the foundation of our success. We are more than just an exterior restoration company-we are a team driven by personal growth, professional development, and a deep passion for helping each other achieve success. If you are looking for a career where you can thrive in a supportive and energetic environment, this opportunity is for you.
Job Description: The Crown Exteriors Administrative Assistant will act as a representative for the company in a fashion that is always in line with our culture. He/she will strive to meet expectations and ensure all duties are completed accurately and delivered with high quality and in a timely manner. Administrative assistant duties and responsibilities include providing exceptional customer service assistance and administrative support to ensure efficient operation of the office.
Role & Responsibilities:- Answer and direct phone calls in a polite and friendly manner, take detailed messages
- Welcome and assist visitors to the office and create a welcoming environment
- Provide information and reply to email, telephone, or in-person inquiries
- Send surveys, manage and monitor the review and survey process as a whole
- Call customers to ask for reviews and verify results
- Assist the events coordinator with planning, inquiring, invite creation, and attendance
- Assist recruiting with candidate screening
- Assist sales with mailing samples and reports, scheduling inspections, and making follow-up calls to mortgage and insurance companies.
- Receive leads from corporate marketing and enter customer info into the CRM database
- Maintain office supplies inventory; anticipate needed supplies; order supplies; verify receipt of supplies
- Receive, sort, and distribute incoming mail
- Operate standard office equipment
Qualifications:- Demonstrate professional written and verbal communication skills
- Reflect positive energy, attitude, and approach to assignments
- Ability to excel in a high pace multi-project environment and coordinate at a high level
- Ability to operate independently as a self-starter
- Demonstrate strong problem-solving, organizational skills, and the ability to handle multiple projects simultaneously
- Demonstrate resourcefulness, discretion, and ability to anticipate needs
- Capable of excellent time management skills and ability to multitask and prioritize work without guidance
- Maintain accuracy and attention to detail
- Ability to type 35 wpm minimum
- Proficient in all Microsoft Office applications (required)
- Experience with Lucid (recommended)
Compensation/Benefits:- Starting salary $45k - commensurate with experience
- Benefits:
- 401(k)
- Health/dental/vision insurance
- Long Term Disability (LTD) insurance
- Responsible Time Off (RTO)
- Subsidized health club membership at Lifetime Fitness
Job Details:- Full-time
- Day Shift
- Monday to Friday
Education/Experience:- High school diploma or equivalent; college degree (preferred)
- Proven Administrative or assistant experience or related area (preferred)