Administrative Assistant

Los Angeles, CA Onsite Non-Exempt

Knight is seeking a detail-oriented and proactive Program & Compliance Administrative Assistant to support critical operational, administrative, and regulatory functions within our programs and compliance team. This role is essential in ensuring our in-house systems are up to date, regulatory timelines are met, and communications between Knight, our Program Administrators (PAs), Third-Party Administrators (TPAs), and internal departments flow efficiently. This role involves a combination of recurring responsibilities and dynamic ad hoc projects, offering a broad exposure to the insurance operations environment.

Pay Range: $19.23-$21.63 Per Hour. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

What you'll do as a Program & Compliance Administrative Assistant?

Program Administration

• Log new insurance programs into Knight's internal program tracking system.
• Communicate with Program Administrators (PAs) and Third-Party Administrators (TPAs) to collect necessary program-related information and documentation.
• Upload and maintain contracts, amendments, and related documentation in Knight's portal and document management systems.

• Provide administrative support to the Program Manager during the onboarding of new programs, Program Administrators (PAs), and Third-Party Administrators (TPAs).
• Coordinate meetings and prepare meeting minutes for distribution.
• Act as the primary point of contact for Knight's partners, delivering timely and accurate information related to program and administrative matters.

Compliance Support

• Maintain and update the Master Licensing Sheet, including tracking expiration dates, emailing partners for renewals, and updating bond information.
• Manage license and appointment renewals, as well as annual regulatory filings, for multiple internal entities using designated online platforms.
• Process payments for annual reports, vendors, departments of insurance (DOIs), and other related invoices.
• Review incoming Department of Insurance (DOI) complaints and forward them to the appropriate TPA, Legal and Claims team members.
• Track the status of DOI complaints to ensure they are acknowledged and resolved in a timely manner.
• Help maintain Knight's internal compliance calendar and reminder systems.

General Administrative Duties

• Collect, open, scan, and route incoming mail appropriately. Mail checks as needed.
• Verify and distribute policies and endorsements.
• Monitor and respond to requests submitted through the Knight Insurance Group product form.
• Support ad hoc compliance and operational projects as assigned.

Experience and Qualifications

What we look for in our Program & Compliance Administrative Assistant?

• Prior experience in administrative support, insurance operations, compliance, or legal support is preferred.
• Strong knowledge of insurance licensing requirements and regulatory compliance is a plus.
• Excellent organizational skills and strong attention to detail.
• Ability to manage multiple tasks, prioritize deadlines, and follow up independently.
• Strong communication skills, both written and verbal, to effectively communicate with partners and internal teams.
• Proficient in Microsoft Office Suite and comfortable with web-based document systems.
• Familiarity with insurance licensing and regulatory terms is a plus.

Benefits:

What Do We Offer?

• Medical, Dental, and Vision benefits
• Supplemental life insurance policies for you and your dependents
• Long term disability insurance
• Flexible Spending Account (FSA)
• Employer paid life insurance
• Retirement plans: Employer match, 401(k) and Employee Stock Ownership Plan (ESOP)
• Metro Tap Card and Metro-link Reimbursement
• Onsite Gym with group Yoga and Pilates classes
• UKG Wallet (access to your pay before payday)
• Tickets at Work- Discounts on parks, museums, movie tickets and much more
• AT&T Wireless Discounts
• Midway Rent a Car- Rental car Discounts
• Dell Member Purchase Program

Joining the team at Knight Insurance Company as a Program & Compliance Administrative Assistant offers an exciting opportunity to contribute to the success of the company's programs while ensuring compliance with regulatory requirements. If you possess a strong attention to detail, excellent organizational skills, and a passion for insurance administration, we encourage you to apply and become a valued member of our team.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.