Administrative Assistant POSITION SUMMARY This role at Star Marketing is integral to the overall business model in serving our customers. This role will be a master of multi-tasking with excellent communication skills and an upbeat attitude. Candidates should be able to assist in handling multiple office tasks, providing polite and professional assistance via phone, mail, and email, and generally being a helpful and positive presence in the workplace. We are looking for an individual to be professional, polite, attentive, and accurate. They should always be prepared and responsive, willing to meet each challenge directly. This individual must be comfortable with computers and general office tasks and excel at verbal and written communication. Most importantly, should have a genuine desire to meet the needs of others and a willingness to learn the business and solve problems.
Key Duties and essential functions: - Offer administrative support across the organization.
- Distribute correspondence and redirect phone calls accordingly.
- Anticipate the needs of others to ensure their seamless and positive experience.
- Ability to work in a team environment and possess strong organizational skills.
- Work inside our ERP system to enter orders, open purchase orders, and follow up on various tasks.
- Serving as a point of contact for teams when multiple people are working on the same project to ensure team actions remain in synergy.
- Check factory acknowledgments for accuracy.
- Skilled in customer relationship management and project coordination.
- Thrives in a continuous improvement atmosphere surrounded by enthusiastic and passionate colleagues.
Required Qualifications: - Minimum age requirement 18+
- 1-2 years of industry or customer service experience
- Excellent computer skills and Proficient with Microsoft Word, Excel, and PDF document creation.
- Strong Attention to detail
- Can effectively communicate.
- Ability to always remain professional and courteous with customers and contractors.
- Ability to work effectively across multiple departments and multiple locations.
- Excellent attention to detail and problem-solving skills.
Physical Demands and Work Environment: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Benefits: - Health insurance
- 401(k)
- Dental insurance
- Life insurance
- Paid time off
- Vision insurance
The company is committed to equal employment opportunity. The company will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to, age, ancestry, childbirth or related medical condition; citizenship; color; creed, familial status; gender expression; gender identity; genetic information; height; weight; marital status; national origin; physical or mental disability or handicap; pregnancy; race; religion; sex; sexual orientation; uniform service member status or veteran status; or any other characteristic protected by applicable federal, state, or local laws.