Administrative Assistant

Salary: $25.15 Hourly
Location : Juneau
Job Type: Full-Time
Job Number:
Department: Docks & Harbors
Opening Date: 04/24/2025
Closing Date: 5/6/2025 4:30 PM Alaska
Position Number: 132019
Bargaining Unit: Marine Engineers Beneficial Association
Pay Range: 12
Hours Per Week: 37.5
Telework Availability: Not Available

Description
The Docks & Harbors department is hiring a Harbors Administrative Assistant to join our team.
When you join the Docks & Harbor Department, you are joining a department that values personal and professional development. We highly value creative thinking and approach all tasks with a team mindset.

WHO WE ARE LOOKING FOR
Someone with:

• Excellent oral and written skills;
• Able to research and interpret regulations;
• Excellent computer and database skills;
• Provide excellent customer service, ability to exercise tact, self-restraint, judgment, and strategy in dealing with a variety of people, including appointed and elected public officials and others;
• Ability to analyze problems, develop logical and realistic conclusions, communicate ideas clearly, establish and maintain cooperative relationships with others;
• Ability to identify, research and resolve a wide range of work-related problems such as public complaints and inquiries;
• Must be reliable and dependable and able to work in a team environment.

WORKING HOURS AND LOCATION
This position works five (5) days a week from 8:00am to 4:30pm. Work location will be at the Downtown Aurora Harbor Office in downtown Juneau.
Typical Responsibilities

• Under general supervision, performs clerical and administrative support duties for the City and Borough of Juneau Docks& Harbors Department.
• Creates billings in support of Docks & Harbors Operations. The work will require knowledge of Docks & Harbors ordinances and regulations.
• Schedule Yacht reservations for the Statter Harbor Breakwater.
• Accepts payments for fees, bills, and permits. Write receipts, make bank deposits and prepare revenue transmittals.
• Performs detailed research on customer billing discrepancies and communicates results to Docks & Harbor patrons' inquiries to resolve non-compliance issues. Prepares billing and payment history as requested by customers.
• Will maintain and update customer accounts using the specialized harbor accounting program.
• Receives and screens telephone calls and walk-ins, inquiries about nature and urgency of their business, answers questions on status of current projects.
• Creates, evaluates and implements office procedures, technical filing and indexing systems and forms for own use; implements changes subject to approval of supervisor.
• May gather information on prices and availability of goods and services; prepare delivery orders and purchase requisitions for supplies and equipment; and monitor and assist in preparing and processing paperwork to obtain and pay for routine and recurring services.
• Assists colleagues in editing, writing, and copying reports under strict deadlines; revises drafted correspondence and reports to improve clarity and quality.
• May drive to alternate CBJ business locations to distribute/deliver mail, reports, and other business materials.
• Performs other related work as required.

Minimum Qualifications
Education: High School graduation or the equivalent.
Experience: Six (6) months of clerical experience. This work is equivalent to an Office Assistant with the City & Borough of Juneau or equivalent elsewhere.
SUBSTITUTION:
Post-secondary or vocational training may be substituted for the required

experience on the basis of: three (3) semester or four (4) quarter hours of post-

secondary education are equal to one month of experience; 150 hours of

vocational education are equal to one month of experience.)
Other: A valid Drivers' license at time of appointment and for continued employment.

Supplemental Information
HIRING MANAGER CONTACT INFO

Hiring Manager: Angela Thrower

Phone Number:

Email:
Please read the below information carefully to ensure your application submission meets all submittal requirements.

Education
If you are using education to meet the minimum qualifications, you must document your education in your application, and you may be required to provide transcripts.

Work Experience
If you are using work experience to meet the minimum qualifications, you must document your work experience in the application.

If your application does not support minimum qualifications, you may not advance to the interview and selection phase of the recruitment.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

Application Assistance

For questions regarding application submission or system operation errors, please visit: If your question is not answered in the FAQ, you may contact the Department of Human Resources & Risk Management at or .

For applicant password assistance, please visit:
EEO Statement

The City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call or TTY: Alaska Relay 711 or 1-, or correspond with the Department of Human Resources & Risk Management at or 155 Heritage Way, Juneau, AK 99801. The City and Borough of Juneau is an equal opportunity employer.
Careers with the City & Borough of Juneau offer Many Benefits

The following information describes typical benefits available to employees of the City & Borough of Juneau. Actual benefits received may differ based on position type and will be prorated for other than full time work.

Incumbents of Part-time Limited, Eaglecrest Limited, Short-term Temporary, Emergency and Intern positions are not eligible for the benefits described below.

Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental
  • No cost employee only plan available
• Employer paid Basic Life insurance $5,000 for employee, spouse & dependents
  • Additional optional coverage available
  • Travel protection & financial services offered as part of the Life Insurance coverage

• Optional group-based insurance premiums for
  • Term life with Accidental Death and Dismemberment (employee, spouse or qualified same sex partner, and dependents)
  • Short-term Disability
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • Pet Insurance
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
  • Employees are eligible for an employer funded Dependent Care Account (DCA) up to $5000.00 at open enrollment following 1 year of actively working.

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)
• Employer contribution into a defined benefit or defined contribution program, depending on your date of hire
• Option to enroll in the City & Borough of Juneau's Deferred Compensation Program with MissionSquare
  • Employer match available for participating PERS Tier IV employees
• Note: The Defined Contribution Plan & Deferred Compensation Program offer a variety of investment options

For more information on health, retirement and optional benefits for eligible employees visit:

Paid Leave and Holidays

• Personal leave with an accrual rate increase based on time served
  • 21 days of PL within first year of employment
  • Personal leave includes Sick leave
• Twelve paid holidays a year
• Six weeks Paid Parental Leave (to eligible employees)

Employee Wellness Program
The Employee Wellness Program assists employees in making choices that support their physical, mental, and emotional wellbeing. The program provides:

• An opportunity to earn a health insurance premium discount of $1300 per year
• An Employee Assistance Program
• Wellness Pass Discounts to local and CBJ recreation facilities
• Health related webinars
• Office Ergonomic Assessments

For more information on the Employee Wellness Program visit .

Additional Perks

• Public Service Loan Forgiveness eligible employer
• Parking passes or bus passes provided for employees working in the downtown offices
• Free passes to Parks & Recreation field house, ice arena, and swimming pools