Administrative Assistant: Full-Time ; Monday - Friday 8am - 5pm Valley Hope of Grapevine has an exciting opportunity for a Administrative Assistant to join our team.
At Valley Hope of Grapevine, the work of every team member matters. The work we do every day saves lives and builds hope for the future. Valley Hope of Grapevine, located between Dallas and Fort Worth, provides healing residential and outpatient drug and alcohol addiction treatment services. Our work is mission-driven, supported by a strong culture of teamwork and a compassionate environment that is the foundation of the Valley Hope organization.
EDUCATION & EXPERIENCE: Required:
- Valid and unrestricted driver's license.
Preferred:
- One (1) year work or internship experience in an office or medical office setting.
- College credit in business administration or social sciences.
COMPENSATION: - Starting ranges from $16.00-$18.00/hr. based on experience and education
BENEFITS: - Affordable health, dental, and vision insurance
- Tuition Assistance
- Student Loan Repayment
- Public Student Loan Forgiveness (PSLF) Eligible Employer
- 8 Paid Holidays (Including 1 Personal Holiday)
- PTO - Up to 22 Days per year based on years of service
- Paid Parental Leave
- 401(k) Retirement Plan with employer match
- Health Saving and Flexible Spending Accounts
- Employee Assistance Program
- And much more.
JOB SUMMARY: - Answers multi-line telephone system and responds effectively to incoming callers
- Assists with the admissions call process as directed responding to prospective patients/families with respect and kindness
- Assists with the admissions process as directed which may include face-to-face meetings with incoming patients and their families and documentation/computer data entry of patient information.
- Performs insurance benefit verification process as directed.
- Interacts with patients and visitors as necessary to support positive clinical environment.
- Performs cash and credit transactions including book or other merchandise sales as well as patient payments for services accurately and effectively.
- Deposits daily cash and credit receipts as directed.
- Assists with processing of weekly accounts payables as directed which may include computer data entry, statement reconciliation and balancing of accounts.
- Performs word processing duties for clinicians and others in the facility as needed.
- Respond promptly to medical records requests while following HIPPA and 42 CFR part 2 guidelines.
- Performs computer data entry of patient charges.
- Assists with patient meetings regarding insurance and/or financial information as directed.
- Performs common office related tasks such as filing, faxing, and copying.
- Adheres to Valley Hope's philosophies, policies, and procedures as well as any other regulating bodies.
- Participates in all assigned staff meetings, staff development, and training as required.
- Interacts and communicates with others (patients, co-workers, management, clients, and vendors) in a professional and tactful manner including treating them with respect and consideration regardless of their status or position.
WORK ENVIRONMENT: - Office setting within a residential and/or outpatient treatment facility.
- Traditional hours; able to work overtime to the extent necessary.
- Sitting for extended periods of time of up to 4 hours.
- Able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp other items with hands, for either extended periods of time or many times throughout the workday.
- Able to lift and carry at least 20 pounds.