Overview Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. Provides administrative, clerical and project support in a professional and confidential manner.
Responsibilities - Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Set up, improve, and maintain paper and electronic filing systems.
- Open, read, route, and distribute incoming mail or other materials and answer routine letters.
- Complete forms in accordance with company, state, federal, and all regulatory agencies procedures.
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
- Compose, type, and distribute meeting notes, routine correspondence, and reports.
- Learn to operate new office technologies as they are developed and implemented.
- Maintain scheduling and event calendars.
- Create or modify newsletters, promotional material, or other information and distribute.
- Evaluate need for and/or requisitions adequate supplies, equipment and follow-up regarding assurance issues.
- Conduct searches to find needed information, using such sources as the Internet.
- Coordinate special events, conferences and meetings.
- Evaluates need for and/or requests maintenance work orders.
- Find and retrieve information from files in response to requests from authorized users.
- Manage calendars, and arrange appointments.
- HUD and MSHDA sponsored Villages: Coordinate and processes residentcertifications/recertification including conducting interviews and preparing/verifying documentation.
- HUD/MSHDA funded Villages: Prepares and transports cash and/or checks for bank deposit.
- PVM policies or collective bargaining agreement.
- Attend and participate in all appropriate meetings and training opportunities in order to keep informed on current information and skill development.
Qualifications Education/Formal Training: - High School Diploma or General Education Diploma (GED)
- Must be able to follow oral and written instructions, generally commensurate with some college level education or equivalent experience.
- Computer literate (word processing, spreadsheets and desktop publishing).
- Math aptitude generally commensurate with some college level education or equivalent experience.
Certificates & Licenses: - HUD or MSHDA Villages: Certified Occupancy Specialist certificate required at hire, or within 6 months of position. Inability to obtain and sustain required certification will cause ineligibility for the position.
- Communication/Interpersonal Skills: Ability to communicate professionally and effectively with all level of staff and visitors.
Previous Experience: - One to three years' related professional business office experience or equivalent combination of educational experience.
- Experience working with one of the following subsidized programs: tax credit/MSHDA, low income, & HUD.
Computer Skills: - Efficient Computer knowledge and use of Microsoft products, word processing, spreadsheets database systems and email.
- HUD or MSHDA governed village: Affordable housing property management software
Job Locations US-MI-Flint Job ID Category Administrative/Clerical Shifts Days Type Full Time (37.5 - 40 hrs hours per week)