The 415 Group is actively seeking an Administrative Assistant to come join the teams of one of their most trusted clients.
The Billow Company-a trusted, family-owned funeral provider serving the Akron community for over 150 years-is seeking a full-time Administrative Assistant to join our compassionate and professional team in Fairlawn, OH.
In this vital front-office role, you will provide empathetic support to families while ensuring the smooth operation of day-to-day administrative tasks. The ideal candidate is organized, respectful, and committed to providing exceptional service during times of need.
Key Responsibilities
- Warmly greet and assist families and visitors
- Answer and direct phone calls with professionalism and care
- Perform general administrative tasks including data entry, filing, and scheduling
- Prepare service-related materials such as documents, memorial folders, and correspondence
- Support funeral directors with service planning and logistical needs
- Handle sensitive information with confidentiality and discretion
Qualifications
- Prior administrative or office experience preferred
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Proficiency with Microsoft Office Suite and general office equipment
- Calm, compassionate demeanor in sensitive situations
What We Offer
- A respectful and supportive work environment
- Competitive salary and comprehensive benefits package Health insurance
- Life insurance
- 401(k) plan
- Generous paid time off
- The opportunity to be part of a long-standing, family-focused company rooted in tradition and care
Job Title: Administrative Assistant
Location: Fairlawn OH
Company: Billow Funeral Homes & Crematory
Hours: 8:00am to 4:00pm M-F, and 2 Saturdays in a month