Administrative Assistant

Dover, Delaware

SCA Health
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Overview

Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.

As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:
  • We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
  • We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
  • We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
  • We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.
At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Click here to learn more about our benefits.

The new SCA Health represents who we are today and where we are going-and the growing career opportunities for YOU.

Responsibilities
  • Teammate Onboarding and file maintenance
    • New hire orientation, including
      • obtains immunization and identification records.
      • verifies license and certifications
      • Verify new employee streamline.
      • Creates accounts/submits tickets for teammates on required platforms such as practice management, EMR, and UKG Pro Learning,
      • Building badge
      • Completing I-9 verification
      • Requests assignment of swipe card for timeclock for new employees
      • Provide local level policy and teammate experience guide
    • Creates and maintains employee files to ensure all paperwork is on file and up to date. Requests new hire paperwork for file from CEO.
    • Monitors on a monthly basis expiring certifications and licensure and obtains renewal documents prior to expiration; notifies management of nearing expirations that have not been renewed.
    • Informs teammates about UKG platform, benefit enrollment.
  • Accounts Payable
    • Management of account payable inbox; Download and save invoices from emails, forward invoices in need of POs to Kathy, sort into folder for each vendor. Move processed invoices to submitted folder for retention.
    • Open paper invoices, scan and save individually for processing, forward to Materials Manager for POs.
    • Process invoices in Smart system
      • Verify invoices and POs match.
      • Verify vendor addresses are correct.
    • Submit tickets to corporate for invoices pricing discrepancy; Coordinate with corporate AP, materials manager and vendor to resolve.
    • Submit tickets for voids and process re-issues.
    • Process refunds, patient and insurance; Reconcile checks against documents when Corp sends checks to center.
    • Review Invoice Reconciler to OK invoices for payment, research and resolve invoices listed as not OK to pay due to price discrepancies, being invoiced for more items than received,
    • Review monthly statements and respond to vendor with payment information on invoices.
    • Address emails from vendors concerning overdue invoices, some as old as 2 years. Request additional documentation to prove items were received, used, not paid, etc.
    • Research finance charges, unexpected charges, duplicate invoices, incorrect PO numbers.
    • Complete new vendor documentation, obtain forms from vendor and submit ticket to have vendor added to the system or correct existing information for current vendors.
    • Run monthly reports to track/research/update open POs, missing invoices, outstanding payments to assist with accruals for month-end close
  • Supports Business Office Manager in maintaining computers and office equipment, troubleshoots problems and serves as liaison between employees and corporate IT staff.
  • Maintains par level and orders office supplies
Qualifications
  • High School diploma or GED. Associates Degree preferred.
  • Ability to type 40 wpm, use standard office equipment and be computer literate.
  • Knowledge of medical terminology preferred but not required.
  • Two years' experience in administrative position; preferably in HR and Payroll.
Eligibility: All employees must be able to provide proof of their identity and their right to work in the United States.

USD $17.00/Hr. USD $25.00/Hr.
Date Posted: 27 March 2025
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