About Gifthealth
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Job Summary
We are seeking a highly organized, personable, and proactive Front Desk Receptionist to serve as the face and voice of our organization. As the first point of contact for employees, partners, vendors, and visitors, you will play a crucial role in fostering a professional and welcoming environment while ensuring smooth day-to-day front office operations.
This role requires someone who is dependable, adaptable, and thrives in a dynamic, fast-paced workplace. The ideal candidate will be passionate about creating positive first impressions, anticipating operational needs, and assisting with a variety of administrative and office coordination tasks.
Key Responsibilities
Reception & Visitor Management
- Greet and welcome all visitors and guests warmly, ensuring a positive and professional first impression.
- Maintain visitor logs, distribute visitor badges, and ensure security protocols are followed.
- Direct visitors to appropriate team members or meeting rooms with efficiency and discretion.
- Notify employees of guest arrivals in a timely and courteous manner.
Front Office & Facilities Coordination
- Maintain the cleanliness, organization, and overall presentation of the reception area and shared spaces (e.g., kitchens, meeting rooms).
- Monitor facility needs and submit maintenance requests when needed.
- Receive, sort, and distribute incoming mail, packages, and courier deliveries.
- Coordinate outgoing mail and shipments as requested.
Administrative & Operational Support
- Manage meeting room calendars, coordinate appointments, and assist with internal event logistics.
- Provide day-to-day administrative support to HR and Operations teams, including data entry, document preparation, and filing.
- Support onboarding activities for new hires, such as badge creation, workspace setup, and welcome coordination.
- Track and manage office supply inventory, place timely orders, and ensure availability of essential supplies.
Cross-Functional Support
- Collaborate with cross-departmental teams on ad-hoc administrative projects, vendor coordination, and internal communication initiatives.
- Serve as a liaison between building management, external vendors, and internal staff for front-desk-related matters.
- Contribute to creating and maintaining a positive and inclusive office culture by supporting team events and initiatives.
Qualifications & Skills
- 1-2 years of experience in a receptionist, administrative assistant, office coordinator, or customer-facing role (experience in startups or high-growth environments is a plus).
- Exceptional verbal and written communication skills, with a strong sense of professionalism and diplomacy.
- High level of attention to detail and organizational ability; able to manage multiple priorities with accuracy.
- Proficient in Google Workspace (Docs, Sheets, Calendar, Gmail) and quick to adapt to new software and office systems.
- Proven ability to maintain confidentiality, discretion, and sound judgment in sensitive situations.
- Energetic, friendly, and proactive approach to work; thrives in a collaborative, team-oriented environment.
- Strong problem-solving skills with the ability to work independently and take initiative.
Preferred Attributes
- Familiarity with basic office equipment (printers, postage machines, phone systems).
- Experience using visitor management and workplace operations software.
- Prior involvement in supporting onboarding or HR processes is a plus.
Work Environment
- On-site, office-based position.
- Standard business hours with occasional flexibility needed for events or high-traffic days.
- Ability to sit, stand, and walk throughout the day, and lift or carry office supplies/packages up to 25 lbs as needed.