Title: Administrative Assistant
Contract until January 2026
Working Hours: Monday-Friday, 8:30am-5:00pm
Location: East Palo Alto, CA
Pay range: $26-28/hour
- Answer phones in a courteous and pleasant manner.
- Greet applicants, residents, and vendors.
- Support the Community Manager and/or Leasing Director with marketing efforts, including mailing marketing materials and tracking marketing efforts.
- Meet with prospective tenants and provide tours of the units.
- Accept rental applications and ensure they are filled out completely and legibly.
- Assist the Community Manager and/or Leasing Director in entering pre-applications into the waitlist software system.
- Initiate calls to applicants on the waitlist for vacant units and track all responses.
- Assist the Community Manager with certification appointment scheduling, collect all relevant data to process applicant certification, and process applicant files for approval.
- Initiate application background screening and approval process.
- Receive and complete resident work orders and maintain the Work Order Logbook.
- Prepare and deliver all general notices for the Community Manager, as needed.
- Collect rent payments and security deposits under the supervision of the Community Manager.
- Store all relevant documentation in resident files.
- Coordinate resident social functions and communications.
- Perform other job duties as required.
Qualifications:
- Previous experience in property management, TCAC
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Yardi
- Strong organizational and multitasking abilities.
- Excellent customer service skills.
- Ability to work independently and as part of a team.