Position : Administrative Assistant Location : Sparks, MD Duration : 6 Months Total Hours/week : 40.00 1st Shift Client: Medical Device Company Level Of Experience: Entry Level Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only) Work days/hours: M - F dayshift, 8am - 5pm with some flexibility
Job Description: - Administration is responsible for mailing letters, reconciling responses and follow up to non- responding customers for field corrective action to ensure compliance per all pertinent quality and regulatory requirements.
- This role will interact with multiple levels within the organization as well as customer facing.
- The associate must work independently with minimal supervision.
Duties and Responsibilities: - Conducts all administrative activities such as faxing, mailing, and filing of recall notifications.
- Maintains customer responses and contact information for each recall event.
- Facilitates the replacement process with customer service and/or field service.
- Conducts recall effectiveness checks.
- Interacts with external customers in the field action process from inception to completion.
Qualifications: - Microsoft office- specifically strong excel skills.
- Telephone skills a must.
- Organizational skills.