Would you like to join a Global growing company with a positive mission?
ThenSMARDTis the right place for you.
We are the leading manufacturer of oil-free centrifugal Chillers with operations around the globe.With operations in Australia, Canada, USA, Germany, and China, SMARDT's revolutionary high efficiency machines are driving rapid growth across key world markets.At the cutting edge of innovation,SMARDTNorth America is accelerating product development efforts that deliver substantial energy savings for our customers.
We are currently looking for anADMINISTRATIVE ASSISTANTwho will be excited about solving customer problems.
Main duties/responsibilities:
- Process invoices and purchase orders
- Create new forms/excel trackers
- Respond to customer inquiries by emails and/or phone calls
- Weekly Vendor and Customers follow-ups
- Customer Satisfaction (Quick responses to our clients and suppliers)
- Assisting with Quality and Warranty tasks, such as RMAs
- Deal with our customers of the North American market
- Any related tasks, as discussed with your supervisor.
Core Competencies:
- Bilingual (reading and writing)
- Proficiency in Microsoft Navision an asset
- Experience with project management tools ( Jira or similar)
- Proficiency in ticketing/help desk systems (Freshdesk, Zendesk or similar)
- Proficiency in Microsoft Office (365 Suite an asset)