Administrative Assistant

GENERAL PURPOSE
• Receives, screens, and directs incoming calls for PEO service teams.

• Provides in-office support as needed (e.g., receiving packages, letting in vendors, keeping the office, and meeting spaces tidy)
• Provides administrative support for PEO service teams.

• Works within various applications (Client Space, Prism, Sharepoint) to ensure administrative tasks for the PEO are done in a timely manner.
Specific Responsibilities Duties are listed based on the estimated % of time.
Other responsibilities may be assigned.
Responsibilities
• Ensures availability for PEO clients to hand off incoming calls to the corresponding department associate.

• Assists with prioritizing daily work routine around key deliverables and daily agenda.

• Maintains knowledge of PEO policies and procedures.

• Performs general administrative duties for assigned service department and performs PEO client related tasks within internal systems.

• May include working with sensitive client and employee personal or financial data.

• Participates in additional projects and tasks as needed.

• Work with outside financial institutions to update critical data on customer accounts.