JOB DESCRIPTION
Insight Global is looking for an Administrative Assistant to join their small insurance team in Allentown, PA.
Responsibilities Include:
- Monitor / Manage in-coming calls and emails relating to commercial customer service requests and determine action needed by documenting it in client management system EZLynx.
- Setting any needed follow-ups and assignments.
- Answering in-coming calls and documenting change requests, claims follow ups or other service work.
- Managing up-coming renewals with the renewal Tracker / Air Table Spreadsheet
- Assisting in underwriting, renewal offer summation, binding, updating the client management system and completing the back-end documentation of the sale or renewal
Skills and Experience
- Strong document management experience
- Customer Service skills
- Business Mathematical skills
- Proficiency with Microsoft Office Suite
- Interest in growing in the insurance industry