Administrative Assistant

Our client is seeking a dedicated and detail-oriented Administrative Assistant to support the Criminal History Record Check (CHRC) Intake Unit. This position plays a key role in assisting provider entities throughout New York State in complying with mandated criminal history record checks. The ideal candidate will have a strong administrative background, excellent organizational skills, and the ability to manage multiple priorities in a dynamic environment. Coordinate and track time-sheets for all temporary CHRC Intake staff Manage time-off requests and attendance for Intake Unit employees Oversee CHRC Mail Inbox and ensure timely correspondence Monitor employee performance, overtime, and accomplishments as needed Facilitate onboarding of new hires and oversee training efforts Act as a liaison between Intake Redmine and IT support teams Communicate with vendors and external program areas as necessary Respond to inquiries from Legal regarding provider submissions and follow up accordingly Lead end-of-day reporting processes Answer and route incoming calls from internal and external stakeholders Process incoming faxes, emails, and external mail efficiently Perform data entry and assist in data analysis tasks Provide routine administrative support and assist with special assignments as directed Minimum Qualifications: High school diploma or equivalent Preferred Qualifications: Experience in fast-paced administrative environments with the ability to manage multiple tasks simultaneously Familiarity with complex databases and information systems Ability to work independently and collaboratively within a team Proficiency with Microsoft Office applications, including Access, Word, Excel, Outlook, and SharePoint Demonstrated attention to detail and organizational skills Benefits: Health Insurance Sick Time 401k Location: 875 Central Avenue, Albany NY 12206 Duration: approximately 2 years Apply by deadline: 5/22/2025 Shift Days/Times: M-F, 8:00-5:00 Pay Range: $20.00 - $25.00 per hour (Depending on experience and qualifications) By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from HEPCO, Inc and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.