Description Under the supervision of the Manager, the Administrative Assistant is responsible for providing scheduling and administrative support for Nuclear Medicine and PET/CT procedures for both inpatient and outpatient services at the Westwood and Santa Monica locations.
Key Responsibilities: - Schedule patient appointments in person and by phone
- Verify insurance coverage and benefits for requested procedures
- Confirm and obtain authorizations for office visits, procedures, and therapies
- Inform patients of financial responsibility prior to appointments
- Confirm appointments and provide preparation instructions
- Coordinate ancillary services such as transport, anesthesia, EEG, and others as needed
- Collaborate with various UC departments to support seamless patient care
- Assist with special projects and general administrative tasks as assigned
Salary Range:
Qualifications - Knowledge of Microsoft Word, Outlook e-mail, Word, Excel and basic knowledge of PC applications.
- Ability to work independently and exercise appropriate decisions with minimum supervision.
- Strong communication skills to interact with psychiatric patients and explaining department's policies as they relate to appointment scheduling, billing, collections and registration.
- Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the public.
- Skill in organizing and prioritizing assignments.
Preferred
- Knowledge of Care Connect (EPIC) systems.
- Working knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations.