Salary : $32,779.50 - $50,817.00 Annually
Location : NC 28712, NC
Job Type: Full-Time
Job Number: 00364
Department: Social Services
Division: SOCIAL SERVICES BUSINESS/ADMIN
Opening Date: 03/26/2025
FLSA: Non-Exempt
About
Transylvania County is a community with a rich cultural scene, grounded in tradition and history and with a vision for the future. We are a community that has a wonderful public and private education system that provides our region with a well-trained and viable workforce. Transylvania County has a population of 33,211, featuring over 250 waterfalls with the highest, Whitewater reaching a staggering 411ft. For the outdoor enthusiast there are 1000+ miles of trails, 300+ miles of cycling territory including single tracks and fire roads; fly fishing from the many streams, pristine swimming holes and even mountain climbing at the famous Looking Glass Rock scaling 60ft of granite face rock. Come join and see what our community is all about.
This position will be responsible for oversight of the daily operational functions of the agency which may include support services to the DSS Director and other agency staff. This position independently organizes and implements clerical support for the agency. This position is responsible for the management and security of the agency's various computer systems. Other responsibilities include general support in personnel, preparation of records, reports, other printed materials, public contact with families and community, training on work procedures and daily coordination of the clerical unit.
Essential Functions
• Cross Training Staff on various functions to include setting up system accesses for all employees or changing passwords in those systems.
• Training clerical staff for front window responsibilities.
• Training clerical staff for Child Welfare and Adult Services support.
• Responsible for Security trainings for all employees on a regular basis per policy.
• The Human Resources platform NEOGOV responsibilities include, adding job specifications, entering requisitions for job postings, qualifying applicants by following guidelines from Office of State Human Resources and referring to Supervisors, calling references for qualified candidates, and handling all aspects of onboarding to include orientation and trainings.
• Coordinating and organizing basement storage. Responsible for retention and destruction logs.
• Local Hearing Officer responsibilities to include, scheduling, hearing both sides of case and processing decision letter based on Hearing notes and research of policy. Knowledge, Skills and Abilities
• Working knowledge of program services, policies and procedures.
• Ability to demonstrate and apply this knowledge in performance of office support tasks.
• Ability to explain and interpret program information to clients/customers and staff.
• Working knowledge of data collection and storage to compile, assimilate, and organize printed and electronic information.
• Working knowledge of and ability to use correct spelling, punctuation and specialized vocabulary.
• Ability to convey information and ideas through a variety of media to individuals or groups; ability to adjust language or terminology to meet needs of the recipient(s).
• Ability to present ideas in written form; ability to adjust language or terminology to meet needs of the recipient(s); ability to use correct grammar, organization, and structure.
• Ability to utilize office equipment and other technology (software and systems) to meet work needs.
• Ability to facilitate the flow of work and coordinate office support activities with other staff; ability to maintain internal and external contacts for work coordination.
• Ability to understand issues, identify problems and opportunities to determine the appropriate course of action.
• Thorough knowledge of office management techniques; and ability to practice effective communication techniques both orally and in writing including ability to coordinate a variety of resources in gathering information and independently answering inquiries.
• Considerable knowledge of effective practices and ability to plan and supervise the work of others, if applicable.
• Ability to establish and maintain effective working relationships with associates, officials, and the general public.
• Skill in organizing work flow and coordinating activities. Education and Experience
Completion of high school or equivalent and five years of progressively responsible secretarial/administrative experience including one year of administrative or office management experience involving substantial public contact, information gathering and writing experience; or completion of a two year secretarial science or business administration program and three years of responsible secretarial or clerical/administrative experience including one year of administrative or office management experience; or completion of a four-year program in a college or university preferably with major emphasis on coursework in business administration, public administration or other related fields and 6 months of administrative or office management experience; or an equivalent combination of education and experience that provides the required knowledge, skills and abilities.
Medical Insurance
• $50 per month premium paid by the employee / county pay remaining portion
• Employee can cover children/spouse/family at their own cost for medical coverage $77.56/$265.92/ $426.28 per month. In addition to the $50 per month for the employee.
• Employees may qualify for a $50 per month discount. Beginning in 2016, employees must participate in the employee health screening including a base line physical and meet 2 of the 4 accountability standards set forth by the Board of Commissioners to receive the discount.
• Waist circumference abdomen cir
• Blood Pressure
• Cholesterol Ratio
• Hemoglobin A1c
• Premiums may be pre-taxed which is a savings to your taxes, but if you pre-tax premiums you can't take the costs off of your taxes.
• Blue Options PPO /Administered by Blue Cross and Blue Shield of North Carolina
• Employee has choice of 2 Health Plans.
• Plan 1 - Co-Pay Plan for In-Network- $40 Copays for Primary Care Visit, $80 Specialist Visit, Urgent Care and RX. All other services apply to $1,500 deductible, then 80/20 co-insurance up to $2,000 out-of-pocket maximum. See Plan 1 document for more detailed information.
• Plan 2 - Deductible Plan for In-Network except $25 co-pay for Primary Care Visit and RX. All other services apply to $1,000 deductible, then 80/20 co-insurance up to $2,000 out-of-pocket maximum. See Plan 2 document for more detailed information.
• Routine eye examinations only are covered annually for a BCBSNC network provider.
• Prescription Drugs - 4 Tiers - $5 generic/ $45 preferred / $60.00 non preferred /4th Tier is 25% up to a max of $100.00./ Mail order is co-pays for a 90 day supply. 90 day supply at pharmacy.
• Verify network participation, RX tiers, and obtain information at .
• Self Funded Health Insurance Plan - Deductible of $75,000. Dental Insurance - Can choose different level of coverage than Medical
• Administered by Ameritas
• Employee is covered under the dental coverage at no cost. An employee can cover children/spouse/family for $57.26/ $22.52/ $72.38 per month, respectively.
• No Network of Dentists, may choose any provider
• Provides 2 routine cleanings and exams with no deductible
• For other services a $50 plan year deductible
• 80% for root canals, fillings - 50% for crowns, bridgework, dentures
• $1000 maximum for braces/ $1000 maximum per covered individual per year which includes preventative care costs
• Obtain information & replacement cards at . Term Life Insurance - Provided for the Employee - Dearborn National
• $10,000 Life and $10,000 Accidental Death
• Employee may purchase additional amounts. Up to $100,000 Guaranteed Issue for employee;$20,000 for spouse and $10,000 or $5,000 for children (at original eligibility). Otherwise late enrollees are subject to Underwriting guidelines. Supplemental Insurance Products -
Mark III Brokerage assists the county to provide a full-array of supplemental products such as Health and Dependent Care FSA accounts, Cancer Policy, Short-term and Long-term Disability, Term Life, Universal Life, Accident or Illness Policy, Hospital Indemnity, and a Vision Plan. The Supplemental Products are available during original employment or open enrollment in May/June of each year to employees at group rates and premiums are paid through payroll deduction. Policies will be effective on July 1.
If you are interested in knowing more about these benefits view the following website for details. or a link is available on the county Intranet. Then sign up during your original enrollment window by contacting Human Resources. Some of the products qualify as pre-tax benefits. Website for information is:
Electronic Payroll Deposit -
County Employees are paid bi-weekly, 26 times per year. We deposit your payroll check. Deposits are available to all banks and credit unions. Deposits are made, so you can have access to your funds by Friday morning (payday). You can divide your payroll into two accounts . click apply for full job details
Date Posted: 28 April 2025
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