Department: 10033 Advocate Lutheran General Hospital - Presidents Office
Status: Full time
Benefits Eligible: Yes
Hours Per Week: 40
Schedule Details/Additional Information: This is a fully on-site role working Monday through Friday between 7:30 a.m.-5:00 p.m.
To perform diversified administrative and secretarial duties using independent judgment and action. This particular role will support the CNO & COO.
Major Responsibilities:
- Preparation and dissemination of correspondence
- Types letters, memos, reports, and other types of correspondence from rough drafts or provided copy.
- Composes correspondence for supervisor/staff.
- Collects data and/or compiles information to prepare reports for department.
- Prepares presentations, handouts, signs, invitations, etc. utilizing various software packages.
- Representation of the system in communication with associates, customers, and outside callers
- Greets and directs visitors.
- Responds to associate/patient complaints, resolves problems, or directs associate/patient to appropriate parties.
- Follows up on letters and phone calls, making sure appropriate parties follow through
- Performance of diversified administrative and secretarial work in support of the department.
- Compiles, analyzes, and summarizes data to prepare reports.
- Coordinates work or provides direction and/or guidance to others.
- Initiates follow up for calls, correspondence, etc., received by department.
- Answers phones for others within department and follows up on requests if able.
- Responds to correspondence not requiring supervisor's attention.
- Monitors budget for department.
- Covers for other secretaries in department in their absence.
- Coordination of Supervisor's schedule.
- Sets up meetings and maintains meeting schedule for supervisor and others within department.
- Arranges catering, AV requests, handouts, agendas, minutes, etc., for meetings.
- Makes travel arrangements, including hotel reservations, airline reservations, ground transportation, seminar registration, etc., and prepares expense reports for reimbursement.
- Supervision of minor department expenses.
- Maintains and orders supplies.
- Prepares expense reports, check requests, petty cash reimbursement, invoice payment, and time cards for department.
- Maintenance of department files.
- Maintains records and files within the department/unit.
- Creates and sets up filing systems for department/unit.
Education/Experience Required:
• High school education or equivalent.
• 5 years of executive-level secretarial experience. OR
• Associates degree and 3-4 years administrative secretarial experience
Knowledge, Skills & Abilities Required:
• Typing 60+ wpm preferred
• Basic computer knowledge
• Ability to prioritize work
• Effective interpersonal communication skills, written/verbal
• Basic organizational skills
Physical Requirements and Working Conditions:
• Ability to work in changing environment.
• Ability to prioritize independently and respond to multiple simultaneous requests.
• Ability to work under stressful conditions and in difficult situations.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Pay Range $24.85 - $37.30
Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation - Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more - Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.