Administrative Assistant II

Description As an Administrative Assistant II floater for the Department of OBGYN, responsibilities include answering, screening and responding to patient phone calls, scheduling clinic appointments, confirming clinic appointments, assisting patients with scheduling diagnostic tests, preparing charts and documents for clinic visits, filing, assisting with obtaining insurance pre-certifications and referral authorizations, process requests for medical records, process medication refill requests, and assist with processing disability and return-to-work forms for patients. The AA II will travel and work at other UCLA OBGYN clinics throughout the community as assigned by the supervisor for coverage. Work is assigned and reviewed on an as needed basis. This position works independently, receiving general direction from Supervisor (MSO), Clinical Director, COO and/ or faculty.

Salary Range: $25.60 - $36.33 Hourly

Qualifications Required:

Typing
skills to prepare forms, manuscripts, and correspondence with speed and
accuracy.

Ability
to follow proper channels of policies & procedures, communication &
work standards.

Skill
to organize tasks to facilitate smooth work/patient flow.

Demonstrated
ability to be punctual and maintain a satisfactory attendance record

Ability
to work overtime in cases of emergency.

Demonstrated
ability to be punctual and maintain a satisfactory attendance record.

Skill
in maintaining a harmonious work atmosphere, practicing excellent customer
service.

Skill
in speaking clearly and using proper grammar.

Ability
to travel to various UCLA Health locations.

Availability
to work various days/shifts.

Preferred:

Knowledge
to schedule patient appointments and encounter patients using the Appointment
Scheduling/Encounter Registration Programs.

Knowledge
to schedule patients for referrals to specialists.

Knowledge
of major medical insurance plans.