Description Are you passionate about delivering exceptional administrative support? The Comprehensive & Urgent Care Ophthalmology clinic in Westwood is seeking an enthusiastic Administrative Assistant to deliver a smooth patient experience. This position will be the first point of contact for the patient visiting the clinic. Responsibilities include, but are not limited to:
- Guide patients through check-in/out processes
- Ensure accurate registration and insurance verification
- Schedule appointments
- Respond or route patient messages
Salary Range: $25.60-$36.33 Hourly
Qualifications Required:
- Two years' experience working in a medical teaching institution.
- One year of experience with an electronic medical record (EMR).
- Experience scheduling patient appointments in a computerized system.
- Excellent interpersonal skills which promote pleasant and effective communications with patients, staff and doctors.
- Excellent organizational skills and ability to maintain records in a clear and orderly manner at the direction of the Office Manager.
- Ability to clearly speak and write in English using correct grammar.
- Sufficient computer keyboarding skills to perform appointment scheduling, encountering, emailing and other related computer tasks.
- Ability to prioritize tasks in a systematic manner to maximize efficiency.
- Ability to demonstrate professionalism while dealing with the stressors of operating a multi-line telephone system.
- Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, CCS programs and other sponsoring agencies.
- Ability to work independently, with minimal supervision.
- Ability to interact calmly and effectively with patients with difficult personalities.
Preferred:
- Experience working in an ophthalmology practice setting.