Description We are seeking a compassionate and organized Administrative Assistant to support Ophthalmology's Comprehensive & Urgent care clinic in Westwood. This role plays a key role to ensure efficient clinic workflows and a positive patient experience.Responsibilities include, but are not limited to:
- Check patients in and out
- Screen incoming calls and schedule patient appointments
- Collect payments
- Assist with billing preparation andobtain authorizations
- Process medical records requests and manage document scanning/filing in EMR
Salary Range: $25.60-$36.33 Hourly
Qualifications Required
- Experience scheduling patient appointments in a computerized system.
- Ability to interact calmly and effectively with patients with difficult personalities.
- Excellent interpersonal skills which promote pleasant and effective communications with patients, staff and doctors.
- Excellent organizational skills and ability to maintain records in a clear and orderly manner at the direction of the Office Manager.
- Ability to clearly speak and write in English using correct grammar.
- Sufficient computer keyboarding skills to perform appointment scheduling, encountering, emailing and other related computer tasks.
- Ability to prioritize tasks in a systematic manner to maximize efficiency.
- Ability to demonstrate professionalism while dealing with the stressors of operating a multi-line telephone system.
- Ability to work with frequent interruptions and complete assignments in a timely manner.
- Ability to work independently, with minimal supervision.
Preferred:
- Experience working in medical office and/ormedical teaching institution.
- Two years' experience in ophthalmology practice setting and familiarity with ophthalmology and related terminology.
- Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, CCS programs and other sponsoring agencies.