Campus: JCC, Johnson County Campus
Pay Classification: Starting minimum salary $34,685
FLSA Status: Non-Exempt
Department: The Student Experience
Reports To: Designated Dean or Director
Job Summary:
Provides administrative support to the assigned department and/or department lead. Coordinates the maintenance, organization, and administration of departmental functions, as designated
Minimum Required Education: - High School diploma or equivalent
- Preferred: Associate's degree or higher, or combination of experience and education that yields the required knowledge, skills, and abilities.
Preferred Experience: - 2 to 5 years clerical, general office, or administrative support experience.
- Work experience in secondary or higher education, preferably student services related area.
Required Abilities: - Ability to be detail-oriented.
- Ability to set priorities, meet deadlines, and multi-task with minimal supervision.
- Ability to work independently and as a member of a team.
- Ability to communicate orally and in writing.
- Ability to interact with all levels of the organization.
- Ability to maintain confidentiality of all information.
- Ability to operate a personal computer and other standard office equipment.
- Working knowledge of Microsoft Office products including Word, Excel, and Outlook.
- Ability to think critically and apply appropriate problem-solving skills.
- Ability to articulate and support the values and standards of conduct of Hill College.
- Ability to interpret and abide by the policies and procedures of Hill College.
Required Skills: - Demonstrated customer service skills.
- Demonstrated clerical skills, including answering the phone, typing correspondence, scheduling appointments, and setting up and maintaining files.
- Demonstrated initiative to engage in continuous learning of new concepts, skills, and experiences.
- Demonstrated organization skills.
- Demonstrated time-management skills
Required Knowledge: - Working knowledge of departmental mission and requirements.
- Working knowledge of purchasing processes, procedures, and practices.
- Working knowledge of the Hill College vision and mission.
- Working knowledge of the Hill College ERP system.
Essential Job Functions - Performs general administrative support tasks including coordinating appointments. Answering the phone and directing calls to the appropriate resource, typing correspondence, filing and maintaining files, ordering and maintaining supplies, maintaining a calendar for daily events, and greeting visitors, faculty, staff and students.
- Performs and assists in projects, services, and activities to assist the assigned department's specific needs as they relate to the department.
- Assists with the departmental budget, processes purchase requisitions and submits invoices for payment.
- Assists with programs and meetings hosted by the department, the college, and/or student groups as needed.
- Provides guidance to students requesting information about Hill College services and other educational tools.
- Provides assistance to other departmental administration and staff as needed.
• - Submits support tickets as needed for the department and/or department lead.
Area Specific Job Functions: - Maintains and ensures promotional and informational materials are well-stocked and organized, providing an open and welcoming environment.
- Maintains an up-to-date calendar of events/room usage for the department.
- Assists with the distribution and data entry for the department or division (i.e. parking stickers, background forms)
- Assists with the production and distribution of student and faculty/staff ID cards.
Other Information: - Security sensitive position.
- Participates on institutional committees as assigned.
- Weekend and evening work may be required during designated times.
- May travel to other Hill College campuses or within the service area as needed.
- Must have a valid Texas driver's license.
Physical Requirements: - Sedentary/Light work; exerting up to 10 - 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.