Position Title:Administrative Assistant II
Job Group:Professional & Scientific
Required Minimum Qualifications:High school diploma or equivalent and 3 years of related experience
Preferred Qualifications:Supervisory and/or leadership experience
Experience in an administrative-type role
Experience utilizing creative design software such as Canva or Adobe Creative Suite
Experience organizing and maintaining SOP's, training materials, or related documents
Experience creating data-driven reports
Job Description:
W ould you like to be part of a dynamic team that collaborates with student leaders and campus partners across the university? Do you have a passion for driving innovation and fostering growth?
If so, The Academic Success Center within the Dean of Students Office (DSO) at Iowa State University is currently seeking applicants for an Administrative Assistant II. This individual will provide administrative support along with other duties for the office.
The Academic Success Center (ASC) empowers students to seek academic support and collaborate with our trained peer leaders to promote impactful learning and community for all. We provide a variety of services to help students succeed, including tutoring, supplemental instruction, writing and communication consultations, and academic skills coaching.
What You'll Do:
- Manage and maintain the ASC general email account
- Coordinate and manage incoming calls, emails, and visitors for the office
- Order supplies along with processing the transactions
- Serve as primary point of contact for room reservations within the building
- Update and prepare newsletters and other communications
- Coordinate and organize schedules, trainings, etc.
- Assist staff with travel arrangements, invoicing, reconciliations, etc.
- Hire and supervise student employees for reception
- Assist with data and reporting
- Design flyers and handouts for ASC programs
- Update content on ASC website
The ideal candidate will possess exceptional attention-to-detail and strong problem-solving abilities. They should demonstrate initiative, adaptability to change, and a passion for innovation.
Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship.
Level Guidelines
• Career-level position demonstrating proficiency and knowledge of related competencies
• Works under direct to general supervision and may receive guidance on more complex assignments
• Follows established procedures for work assignments, and completes assignments which are semi-routine and may be atypical in nature
• Applies thorough knowledge to respond to inquiries and requests
• Able to resolve most problems and issues and respond to requests without escalation
• Provides guidance to students
• May provide supervision to one to two other staff or lead a small work team
Appointment Type:Regular
Number of Months Employed Per Year:12 Month Work Period
Time Type:Full time
Pay Grade:PS806
Application Instructions:
To apply for this position, please click on "Apply" and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email or call or Toll Free: 1-.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
Original Posting Date: April 11, 2025
Posting Close Date:April 20, 2025
Job Requisition Number:R16803
By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.
Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.
All offers of employment, oral and written, are contingent upon the university's verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.
Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, -7612, email .
If you have questions about the application process please email or call or Toll-Free at 1- . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email or call or Toll-Free: . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or .
General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.