Administrative Assistant I - Health Services Counseling Center

Position Title: Administrative Assistant I

Department: Health Services Counseling Center

Reports to: Director of Counseling Bradley Health Services

Status: Non-Exempt

Appointment: 37.5 hours per week academic year & 20 hours per week during the summerbreak

Pay Rate: $15/hour

SUMMARY

Responsible for a range of administrative duties to support operations of the Health Services Counseling Center and serves as initial point of contact for the Counseling Center, creating a welcoming environment where students, parents, faculty/staff and other visitors feel comfortable

CHARACTERISTIC DUTES AND RESPONSIBILITIES

Provides administrative duties to manage daily operations of the office including:

• Open and close the center
• Maintains the appearance of waiting room
• Coordinates and receive telephone communications, correspondence and visitors
• Responds to requests for information and assistance
• Coordinates scheduling of appointments for counselors and psychiatrist using EMR (Electronic Medical Record)
• Sends appointment reminders to clients
• Manages flow of students in office and handles high volume of traffic in the waiting room while communicating sensitive information to clients and protecting clients' privacy
• Assists with processing electronic records, including integrating paper documents and referrals into EMR
• Maintains accurate database for clients including appointments, hospitalizations, mandated counseling referrals, community referrals and other data sets as needed
• Orders supplies
• Assists with maintaining accurate records for the budget
• Performs other related duties as assigned.

In order to meet the needs of the University, the University retains the right to assign duties and requirements to employees, determine and change starting times, quitting times and shifts and change appointment specifications.

NOTE: This position does not work and does not receive compensation during fall and spring breaks.

MINIMUM QUALIFICATIONS

• Two years of office business experience
• Interact positively with faculty/staff, students and parents
• Work independently; exhibit sound, accurate judgment
• Set priorities and deal with periodic timetable changes
• Work with an EMR and create computerized reports
• Work with sensitive information and records
• Proficient in word processing, spreadsheet and database management applications
• Ability to converse effectively in written, telephone and personal communications
• Ability to work/interact with a variety of internal and external constituents
• Ability to show respect and sensitivity for diverse populations.
• Must be able to handle details and multi-step processes

MENTAL/PHYSICAL REQUIREMENTS

Selected candidate must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodation. Work is performed in a normal office environment with little exposure to outdoor temperatures or dirt or dust. Working conditions are moderately quiet.

APPLICATION PROCEDURE

Please compete the online application process and upload a resume, cover letter and complete contact information for 3 professional references. Please submit all materials at the time of initial application.

Employment at Bradley University is contingent upon the satisfactory completion of a criminal background check.

Applications will begin being reviewed immediately and will continue until the position is filled.

Bradley University is a top-ranked, prestigious, private university in Peoria, Illinois, offering 5,400 undergraduate and graduate students the opportunities, choices and resources of a larger university and the personal attention and exceptional learning experience of a smaller university. Bradley offers a comprehensive array of undergraduate and graduate academic programs in business, communications, education, engineering, fine arts, health sciences, liberal arts and sciences, and technology. The University is located on an 85-acre campus in Peoria, the largest metropolitan area in Central Illinois.

Bradley University is an Equal Opportunity and Affirmative Action Employer. The administration, faculty and staff are committed to attracting qualified candidates from underrepresented groups.