Administrative Assistant 2

Position Overview: This position should possess strong phone communication skills and organizational skills. Attention to detail is essential, as there are significant amounts of paperwork and scheduling.

Being a team player and willing to share responsibilities with other team members is expected. All Client Services team members are cross trained to fulfill various responsibilities within other positions, flexibility and a positive attitude are enforced. One of the primary roles of this position will be to help clear the well check list every day and complete new client surveys.

Paid As: Hourly, Non-Exempt, Part-Time EmployeeSchedule: Monday - Friday,10:00 AM - 2:00 PMReports To: Client Assistance Manager, Vice President of Client ServicesOther Relationships: This position is often the first point of contact with the general public, clients and their family members or representatives, volunteers, donors and the Meals On Wheels Board of Directors both in person, by phone and by electronic communication. First impressions are extremely important and should be considered in all aspects professional demeanor and interaction with others. Works closely with all agency departments including Grant Management, Finance, Volunteer Services, Client Services, Nutrition and Health Services, Marketing and Communication, Facilities and IT.

AGENCY EXPECTATION OF EMPLOYEEMaintain confidentiality of client, donor, volunteer, staff and board informationSupport the mission, vision and goals of Meals On Wheels, Inc. of Tarrant CountyRepresent Meals On Wheels in a professional manner at all timesMust have dependable transportation, valid driver's license and personal vehicle insuranceRequired to pass criminal background check and have a free and clear MVRAssist with meal delivery when volunteer callouts make it necessary for staff to volunteerContribute to other projects when necessaryESSENTIAL JOB TASKSCustomer service skills, teamwork, positive attitude, professional demeanor and confidentialityClerical duties - file, process and prepare client file paperwork subject to auditOrganize and manage repetitive workload for maximum efficiencyStrong phone skills - quickly and efficiently answering and routing multiple calls throughout the dayDetail-orientated with skill proficiency in technology and communicationsMust be flexible in being cross trained to fulfill various responsibilities within other positionsReliable and punctual with dedicated professionalism to job and dutiesTime and project management are necessary - most tasks are time sensitive, daily deadlines requiredMust be able to work independently and as a teamOther duties as assigned by managementQUALIFICATIONSHigh school diploma or equivalentREQUIREMENTSProficiency in Microsoft Word, Access, Excel and OutlookEXPERIENCERelevant experience or knowledge and skills preferredCompensation details: 16-18.27 Hourly WagePI06ccc1c3531b-4995.