Administrative and Technical Support

Administrative and Technical Support (Pasadena, CA)

Position Code 0528

Work Location Pasadena, CA

Security Clearance Secret

Performing the Administrative and Technical Support tasks as identified below. These tasks are extracted directly from the contract statement of work.

DUTIES AND RESPONSIBILITIES:
•   All requirements and tasks assigned to Contractor personnel need to be completed in accordance with the schedule and timeframe provided by the assigned Division/Directorates task managers, as required.
•   Records and File Management: Perform record and file management and maintenance. Responsible for setting up new files and preparing records for transfer or destruction in accordance with the following approved file plans, DCSA Manual 00-04, "Manual for Records Maintenance and Disposition, Volume 1, Responsibilities and Procedures" dated 23 Aug 2010 and DCSA Manual 00-04, Volume 2 "Manual for Records Maintenance and Disposition - Records Disposition Schedules," dated, Aug 23, 2010.
•   Employee in and out processing: Assists the in and out processing official with civilian employee in and out processing. This is completed in accordance with DCSA Regulation 11-273: Civilian Personnel In and Out Processing, dated, Jul 28, 2009. Serve as the primary or back up POC for minor programs such as but not limited to travel cards, process building badges and credentials, Identification cards, maintaining working rosters of the telecom space utilization, copier programs, and training programs within the assigned Directorate/Division, as required.
•   Office operational policies and procedures: Required to research and explain DoD, DCSA and internal office operational policies, procedures, and requirements referring to a variety of sources utilizing oral and written communication skills, as required.
•   Support to Division Assistant Directors: Provides assistance, phone and desk coverage for the assigned Directorate/Division. Provides general administrative support to GG-15 Division Directors (and their Deputies, etc.), which requires coordination of calendar and schedules, preparation, formation, and/or finalization of official correspondence that includes letters, memoranda, interoffice communications, and staff summary sheets, sensitive or classified reports, as required.
•   Time and Attendance Reports: Assists in the preparation of time and attendance reports for the office by means of an automated system. Resolves problems with this automated system, as well as responds to routine and nontechnical requests for information such as reports, suspense dates for matters requiring compliance, forms required to accomplish or request actions in the assigned Division/Directorate, status of actions, and similar information normally available from the files.
•   Interact with other internal DCSA departments and sometimes outside Government agencies on a normal basis, as required. Trained and proficient with the Microsoft Office Suite Software and capable of creating a wide variety of documents such as reports, spreadsheets, plan of action and milestone project files, and presentations from data and information located in internal DCSA databases, as required. Responsible for the maintenance of data and information contained in DCSA internal databases that contain sensitive departmental and/or classified information, as required.
•   Responds to requests from internal and external offices, distributes correspondence, circulates information, etc., to other staff (to include senior staff) internal and external to DCSA, as required.
•   Responsible for maintaining and populating various databases and spreadsheets with data and information in support of assigned Division/Directorates, as required. Required to utilize spreadsheets to track suspense actions and to manage workload, facility assignments, student activities and instructor assignments and other activities as needed; and maintain customer requests, as required.
•   Required to collect and collate data for establishment and maintenance of training programs for personnel, while also preparing reports with the collected and collated data, as required.
•   Responsible for assisting in the monitoring of agency task management systems spreadsheets, or other means to track internal and external suspense actions and providing assistance to the assigned Action Officers and Division Directors/Assistant Directors in determining active, near overdue or overdue actions for each directorate/division; responsible for advising and sending reminders to management on lead time or addressing upcoming issues. Required to provide advice on effective management of workload and assignments.
•   Responsible for maintaining tracking records to ensure assigned Action Officers and Division Directors/Assistant Directors have accurate and current information regarding vulnerability assessment schedules, assessment report status, Letters to Management, security vulnerabilities, and facilities in-process. Responsible for maintaining a variety of office logs and files; complex schedules and office calendars; and updating internal staff directories, as required.
•   Creation of a variety of documents: Responsible for creating a wide variety of documents (often complex) to include reports, spreadsheets, presentations, quarterly newsletters, program brochures, and the majority of any outgoing letters, memorandums, and other interoffice/interagency communications and corporate correspondence; responsible for composing the first draft through to the final draft for publishing and/or obtaining the Directorate/Divisions signature, when required.
•   Assist Action Officers and Division Assistant Directors /Assigned Division: Responsible for reviewing incoming documents/taskers for appropriate action with specific emphasis on deadlines for respective Directorate/Division. Provide assistance to Action Officers and Division Assistant Directors with staffing packages, documents, and reminders of deadlines to meet suspense's, as needed. Responds to routine and non-technical requests for information such as reports, suspense dates for matters requiring compliance, forms required to accomplish or request actions, status of actions, and similar information normally available from DCSA files, as required.
•   Intra-office communications: Responsible for correspondence management that includes intra-office communications. These communications are managed by the Action Officers and Director and Assistant Directors, as needed. Management of other incoming correspondence includes forwarding correspondence and actions items (with the required background information) to the appropriate staff, when required. Responsible for reviewing outgoing correspondence for procedural and grammatical accuracy, and conformance with general policy, etc. before the correspondence is sent out. Draft reports should also be made available upon request of the DCSA Senior Management for review prior to being sent outside of DCSA, when required.
•   Preparation of packages and classified document maintenance: Required to prepare and revise reports, letters, memoranda, statements, forms, and similar documents from handwritten or rough copy materials. Responsible for proofreading documentation, correcting format, grammar and spelling errors, as required. Other document maintenance duties include maintaining and securing classified and For Official Use Only (FOUO) documents and files, as well as overseeing the destruction of classified and FOUO documents and files. Assists in the preparation of packaging of documents and files which requires interaction with DCSA Mailroom staff with regard to sending and receiving items by maintaining the mail tracking system and the classified accountability log, when required.
•   Functions as the POC for the Field Offices (as required) on the Industrial Security Database. Responsible for receiving and processing monthly updates, maintaining the monthly roll-up, and responding to special queries by the DCSA HQ, Regional Director (RD), program manager and/or the local Field Office Chief (FOC). Responsible for assisting the Industrial Security Representatives (ISR) in compiling and editing correspondence to customers and contractors, as required.
•   Gather Company Information: Provides support to the ISR by visiting the web sites of contractors to gather company information. Responsible for preparing material and assisting with the logistics for the Industrial Security Advisory Council (ISAC) or National Classification Management Society (NCMS) meetings and training conferences. Coordinates with the FOC and ISRs to maintain a calendar of scheduled work and events for the Industrial Security program, as required.
•   Responsible for maintaining and keeping current various local industrial security databases and spreadsheets in support of management and IS Representatives such as Special Access Programs (SAPS), Critical Assets Assurance Program (CAAP), Critical Infrastructure Protection (CIP), Research and Technology Protection (RTP), COMSEC Accounts, Arms Ammunition and Explosives (AA&E) and User Agency POC, as required.
•   Responsible for compiling, preparing, maintaining, and updating metrics forms used within the Industrial Security Program for presentation. Responsible for running queries in the Industrial Security Program databases, such as Industrial Security Facilities Database (ISFD), Joint Personnel Adjudication System (JPAS), and Electronic Facility Clearance System (eFCL), and providing lists, metrics, statistical trends and data summaries, and reports from those sources, as required . click apply for full job details