Administration Specialist

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: Administration Specialist (Data Processor)

Location: Des Moines, IA

Duration: 4-6 weeks

Pay range: $20/Hr to $27/Hr on W2

Job Description:

Qualifications:

• Work the back log of leads that were generated by clients starting the transfer of assets from an old 401k plan into their new client 401k plan but did not complete the process and thus the transfer did not occur.
• Get the lead assigned to them, check various systems to ensure that the lead is still viable and has not been completed.
• Go into another computer system and vis protocol instructions set that participant up for an automated phone call at a future date.
• There is not internal or external engagementit is just the checking of systems per lead and next steps based on those findings ideally 30-35 per hour processed once up and running.

Responsibilities:

• Under general supervision, develop and promote positive customer relationships, educate customers about company products and service and provide feedback to improve service and customer retention.
• Process customer transactions and respond to account inquiries about billing information and eligibility requirements.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.