Admin Support Associate

Posting Information

Posting Information
Department
ASOD Endodontics - 436510

Career Area
Administrative/Clerical Support

Posting Open Date
04/11/2025

Application Deadline
04/21/2025

Position Type
Temporary Staff (SHRA)

Position Title
Admin Support Associate

Position Number

Vacancy ID
S025041

Full-time/Part-time
Full-Time Temporary

Hours per week
40

Work Schedule

Position Location
North Carolina, US

Hiring Range
$19.00 - $20.00/per hour

Proposed Start Date
06/16/2025

Estimated Duration of Appointment
6 months not to exceed 11 months

Position Information
Be a Tar Heel.
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn. One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Primary Purpose of Organizational Unit
The UNC Adams School of Dentistry Division of Comprehensive Oral Health houses several disciplines including, Periodontology, Dental Hygiene, Comprehensive Dentistry, Operative Dentistry/BioMaterials, Prosthodontics, and Endodontics. The Endodontics discipline is committed to advancing oral health through therapies focused on preserving the natural dentition.

Position Summary
The Patient Relations Representative functions as the primary point of contact for the daily patient account functions, cashiering, addressing and resolution of insurance inquiries, reconciliation of patient account balances, and perform the end of day reconciliation for depositing the clinic's accounts receivables. This position is also responsible for any clerical work designated by the Graduate Program Directors or direct supervisor.

Minimum Education and Experience Requirements
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Required Qualifications, Competencies, and Experience
Excellent customer service and problem solving skills is a must.

Preferred Qualifications, Competencies, and Experience
Prior work experience in a dental/medical office setting.

Special Physical/Mental Requirements

Campus Security Authority Responsibilities
Not Applicable.

Special Instructions

Quick Link

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Posting Contact Information
Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at or send an email to

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement
The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.