Title: Admin Database Management
Client: Engineering & Manufacturing Company
Location: Edison, New Jersey
Type: Direct-Hire
Pay: $50,000-55,000 annual compensation
Summary:
- Support and maintain all CSR aspects of business customer relationships coordinating operational changes, and updates.
- Support business operations team accountable for performing the day-to-day inventory management of digital video, and physical assets.
- Compile and review videos and upload into digital asset system, ensure accurate meta data listing, maintain business process updates via database.
- Accountable for completing data analysis and accurate processing of all data entry business transactions.
- Facilitate customer enrollment, billing, payment processing, and usage forecasting for departmental customer accounts.
- Manage resolution of operational issues for key clients which may arise with existing and new market data listings.
- Help clients with any issues due to system changes, problems, or changes of internal operating procedures.
Duties:
- Adhere to team objectives that align to the corporate company objectives set by Operations & Management team.
- Create test data templates for testing operations inventory management process to be more accurate and efficient.
- Analyze data to determine exceptions and correct data transactions that fail to load into the billing system or other applications.
- Follow protocols for preventing and handling data exceptions, and merchandise delays.
- Manage all inbound and outbound electronic data transactions that flow through the internal data management platform.
- Analyze digital asset collateral and video assets for program management review and ensure merchandise accuracy within database online application suite.
Requirements:
- 2+ years of CSR experience working in a corporate company or professional services organization.
- Microsoft PowerPoint, Visio, Word, Excel - MS project management tool.
- Knowledge of database management applications such as DAM.
- Production skills and understand of the graphic process and color management is a plus.
Education:
- Bachelors or Associates degree in Business is preferred.