The AR Supervisor is responsible for overseeing all activities related to the collection and accounting of receivables for a residential portfolio. This individual will ensure timely and accurate rent collections, resolve tenant billing issues, maintain AR aging reports, and lead efforts to reduce delinquencies.
Responsibilities:
- Manage the full accounts receivable cycle, including billing, collections, cash application, and reconciliation.
- Ensure timely and accurate posting of rent and other charges across the property portfolio.
- Monitor AR aging reports and proactively follow up on past-due accounts.
- Collaborate with property managers and leasing staff to resolve tenant payment issues or disputes.
- Oversee and maintain resident ledgers, security deposit accounts, and other tenant-related financial records.
- Develop and enforce AR policies and procedures in alignment with company objectives.
- Coordinate with legal or collections agencies for escalated delinquencies or evictions.
- Prepare monthly AR reports and present key metrics to leadership.
- Ensure compliance with internal controls, fair housing regulations, and financial reporting standards.
- Support month-end and year-end closing processes related to AR.
- Supervise and mentor AR/accounting support staff as needed.
Qualifications:
- 5+ years of experience in accounts receivable within residential property management.
- Proficiency in Yardi
- Strong analytical skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Proficiency in Microsoft Excel and other MS Office applications.