ABOUT RHYTHM HEALTHCARE LLC:
Rhythm Healthcare is a leading provider of DME and HME products in the medical equipment manufacturing industry. We exist to bring comfort, safety, independence and hope to people that connect with our brand. We are committed to ensuring that every customer feels valued and cared for.
As we continue to grow, we're dedicated to providing an outstanding work experience, offering our employees meaningful opportunities for growth and advancement. If you share our core values of Emotional Intelligence, Grit, Growth Mindset, and Sincerity, we'd love to have you on our team. Our people are our greatest asset, and that includes you. Apply today and become part of the Rhythm team. To learn more, visit us at .
JOB DESCRIPTION:
We are seeking an experienced Accounts Receivable Specialist in NYC to manage a variety of daily responsibilities related to our business customers. This role does not involve direct-to-consumer collections.
Key responsibilities include overseeing daily collection efforts, cash application, customer account reconciliation, processing credit applications, and responding to customer inquiries via phone and email.
The ideal candidate thrives in a fast-paced, high-growth environment, effectively managing multiple priorities with curiosity, energy, and a focus on process improvement. Given our dynamic and evolving workplace, flexibility, a positive attitude, and a strong team mindset are essential.
RESPONSIBILITIES:
- Conduct collection efforts for past-due accounts, making 50+ contacts per day via phone and email
- Set up new customer accounts, including credit checks and approval processes
- Maintain and update customer records in the ERP system, ensuring electronic copies of credit applications and supporting documents are organized
- Process incoming payments (checks, wires, ACH, credit cards) in compliance with financial policies and procedures
- Investigate and resolve short payments
- Research and address customer inquiries and account discrepancies
- Review and resolve invoicing issues daily
- Maintain accurate records and provide necessary documentation for audits and tax reporting
- Reconcile the accounts receivable ledger to ensure proper application of invoices and payments
- Generate, review, and distribute customer statements monthly
- Collaborate with internal teams to follow up on returns, warranty claims, and credits
- Demonstrate flexibility and responsiveness to handle urgent, ad hoc requests as needed
SKILLS:
- Education: Associate's or Bachelor's degree in Business or Accounting (preferred)
- Experience: Minimum of 3 years of B2B collections experience, with a proven track record as an Accounts Receivable Specialist in a manufacturing or distribution environment
- Technical Skills: Strong ability to calculate, post, and manage financial records, as well as investigate and reconcile discrepancies
- Organizational Skills: Excellent ability to prioritize tasks, manage multiple responsibilities, and consistently meet deadlines
- Communication: Strong oral and written communication skills
- Attention to Detail: Highly organized with strong analytical skills and a keen eye for accuracy
- Adaptability: Flexible and eager to learn, with a willingness to take on new challenges within the organization
- Confidentiality: Ability to handle sensitive information with professionalism and discretion.
- Systems Proficiency: Experience with ERP systems (preferably Oracle NetSuite) and Microsoft Office, with strong data entry skills
PHYSICAL REQUIREMENTS:
- Prolonged periods of sitting at a desk and working on a computer
- Frequently required to stand, walk, and utilize hand and finger dexterity
- Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
WHAT WE OFFER:
- Competitive salary and performance-based incentives
- Opportunities for professional growth and development
- A collaborative and supportive work environment
- Comprehensive benefits package
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Rhythm Healthcare is an Equal Employment Opportunity Employer.