We're seeking a detail-oriented
Accounts Receivable Specialist to join a finance team and serve as the go-to resource for customer account management. This individual will play a vital role in building and maintaining strong relationships with both school partners and their customers, ensuring timely payments, account accuracy, and overall client satisfaction.
Key Responsibilities:- Serve as the primary contact for a portfolio of schools, managing all customer account-related inquiries with a high level of professionalism.
- Deliver excellent customer service to school staff and their customers (students and families), responding promptly and effectively to billing or account questions.
- Conduct both outbound and inbound communication to follow up on past-due accounts and support resolution of outstanding balances.
- Assist customers in developing payment solutions to bring accounts current.
- Collaborate with the finance team on account reconciliation, cash application, and efforts to improve Days Sales Outstanding (DSO).
- Perform general finance support tasks related to billing, collections, and reporting.
- Leverage Microsoft Dynamics GP (Great Plains) for account management, data entry, and financial reporting.
What You Bring:- 2+ years of experience in Accounts Receivable, billing, or customer account management.
- Familiarity with Great Plains (Microsoft Dynamics GP) is strongly preferred.
- Strong communication and interpersonal skills, with the ability to handle sensitive customer conversations with empathy and professionalism.
- High attention to detail and ability to manage multiple accounts and priorities.
- Experience working in an education, nonprofit, or service-based industry is a plus.
- Basic to intermediate proficiency in Excel and general financial software tools.
Pay Details: $24.00 to $29.00 per hour
Search managed by: Amaka Mozie
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance