Job Details
Job Location: Main Campus - Edmond, OK
Position Type: Staff
Salary Range: $50000.00 - $50000.00 Salary/year
Job Category: OTRS Classified
Description
Position Classification:
Regular, full-time, salaried, exempt and benefit-eligible staff position. For more benefit information visit Why Work at UCO?
General Schedule:
Position typically works Monday-Friday from 8am-5pm in-office at UCO's main campus in Edmond, Oklahoma.
Position Overview:
Manages the collection on current and delinquent accounts and works directly with collection agencies. Communicates with university departments, parents, and students regarding amounts billed. Resolves problems and answers questions pertaining to all accounts. Creates and reviews correspondence explaining charges, adjustments, and account balances. Performs related or similar duties as required or assigned.
Job Duties:
Manages Payment Plans for currently enrolled students. Maintain records of communication with students and resolve student complaints concerning billing. Monitor past-due payment plans and correspond with students who fall behind. Corresponds directly with the university's collections agency regarding student disputes and inquiries. Sends payment notifications to collections agency.
Authorizes referral of accounts to collection agency. Coordinates with the Bursar in the submission of files to the Oklahoma Tax Commission. Notifies students of intercepted tax return funds and applies payments to student accounts.
Works with Money Coaches to increase Financial Literacy across campus. Reviews outreach programs to assess effectiveness. Performs other related duties as assigned by the Bursar.
Qualifications/Experience Required:
Requires a bachelor's degree in finance, accounting or related field and 2+ years' experience or equivalent combination of education and experience. Requires the application of expertise in a chosen field to achieve results.
Qualifications/Experience Preferred:
Knowledge of Banner and TouchNet
Knowledge/Skills/Abilities:
Some knowledge of bookkeeping needed.
Excellent communication skills.
Ability to count accurately and perform simple math.
Physical Demands:
Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.