Title: AR Analyst- Finance Associate II
Location: Nashville TN USA (Hybrid)
Duration: 6 Months
This is a Monday to Friday position with an 8-hour day expectation. Start time might be flexible, 7:00 AM or 9:00 AM.
Please note This is currently a Hybrid position which requires the worker to go into the office 2 days per week and perhaps 3 days per week. Local candidates or candidates with an reasonable commute should be submitted only.
AR Collections Analyst Typical Duties and Tasks:
Builds relationships with the customers and utilizes the appropriate method of contact with the goal of collecting past due accounts.
Works to reduce delinquency on assigned portfolio, conducts root cause analysis of past due accounts, collaborates with customers and stakeholders to resolve issues.
Follows set escalation procedures for non-responsive customers or problem accounts based on careful analysis of the situation.
Effectively utilizes technology, systems, and tools to accomplish set tasks and goals.
Collaborates with customers and stakeholders to drive resolution of past dues.
Full range AR portfolio management.
Position Requirements:
High School Diploma
At least 1-year Prior Collections and Customer Service experience preferred
Proficient in Microsoft Suite; Intermediate to Advanced Knowledge/Experience with Excel
Excellent interpersonal and communication skills, (written and oral)
Personal accountability and high level of integrity
Attention to detail
Team player
Good time management skills
1. Experience with customer service environments, preferably in shared services but not required.
2. Strong communication skills - written and oral.
3. Analytical skills - root cause analysis and process improvement.
4. Happy to consider New College Graduates - Associates' and/or Bachelors' Degrees in business-related disciplines preferred but not required.