Account Service Representative
Location: Yonkers, NY
Industry: Building Materials / Customer Service
Job Category: Client Services / Customer Success
Compensation: $43,680 - $54,080 per year ($21-$26 per hour)
Type: Full-Time
About the Opportunity
A growing supplier in the building materials space is hiring a full-time Account Service Representative (ASR) to join their customer support team. This position plays a critical role in entering orders, responding to customer inquiries, sourcing product solutions, and ensuring service accuracy and satisfaction.
This is an excellent fit for someone who enjoys a fast-paced environment, thrives on customer satisfaction, and has exceptional organizational skills. The role is based in-office Monday-Friday, with occasional Saturday half-days.
What You'll Do
- Accurately enter orders received via email, phone, and fax
- Follow up on quotes and customer communications
- Purchase non-stock items through approved vendor network
- Collaborate across teams to ensure product and service accuracy
- Maintain a high level of professionalism with clients and colleagues
- Support other administrative and service-related duties as assigned
What You Bring
- 1-3 years of experience in building materials, building supply, or related field preferred
- Strong Microsoft Office skills (Outlook, Word, Excel) and technical aptitude
- Ability to handle high-volume tasks in a fast-paced, detail-driven setting
- Strong written and verbal communication skills
- Excellent multitasking and time management abilities
- Energetic, reliable, and personable team player
What's Offered
- Pay: $21-$26/hour ($43,680-$54,080 annually)
- Benefits:
- Health, dental, vision insurance
- 401(k) with matching
- Paid time off
- Employee discounts
Want to Stand Out?
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