Account Representative (Inside Sales)
Location: Green Bay, WI
Job type: Full time
Schedule: Monday-Friday
Hourly pay: $24.50/hr - $28.50/hr
Total Compensation for this position includes hourly salary, commissions, annual bonus opportunity, and full benefits package offerings. The exact amount of base salary may vary based on experience and skills brought to the role as well as the geographic location of the role.
What You'll Do
As an Account Representative, you'll be a business partner for the assigned account package by collaborating with Account Managers. Account Representatives are responsible for growing volume and profitability of an account package by promoting the value of Viking Electric's products and service offerings.
On a typical day, you will:
- Prepare and proactively follow up on quotes and sales opportunities to secure orders, negotiate job pricing with vendors to close opportunities, and source products in an efficient manner.
- Proactively solicit new business from assigned accounts, maintain a thorough knowledge of, and actively promote, Viking Electric's services, solutions, and product offerings particularly with digital solutions.
- Serve as a business partner with the Field Account Manager and/or Key Account Managers to develop and execute growth strategies for assigned accounts.
- Coordinate with Customer Service Representatives to process customer orders accurately and efficiently, share customer information/preferences for consistent customer service, and delegate when possible.
- Support the efforts of other sales associates to create a cooperative team approach to customer service.
- Maximize sales and profitability by understanding the marketplace and competition. Assist with pricing strategy and make price rule modifications as needed.
- Maintain an electronic file system for all customer-related information and past conversations (quotations, special pricing, purchase orders, product information, etc.) to quickly recall the relevant details needed to close order.
What You Bring
Requirements:
- High school diploma or GED equivalent
- Strong communication skills, both written and verbal
- Proficient with Microsoft Office Suite with the ability to learn new technology.
- Attention to detail with developed organizational skills.
- Willingness to learn about our products through on-the-job training
- Must be authorized to work in the United States without VISA sponsorship now or in the future
Preferred, but not required:
- Minimum 1 year at the Counter Sales or equivalent experience with electrical products is preferred