Account Manager - Stuart, FL

Job Title: Account Manager
Location: Stuart, FL (On-Site - Not Remote)
Hours: 40 hours per week, Monday to Friday (8:00 a.m. - 5:00 p.m. Eastern Time)
Compensation: $50,000 per year (Base Salary + Bonus Opportunities + Commission Pay )
Job Type: Full-Time
Company Overview

A growing IT consulting and managed services provider is seeking a motivated and experienced Account Manager to join its in-office team in Stuart, Florida. The company delivers SMART technology solutions that help businesses and individuals become more secure, productive, and profitable. Known for innovation, client-centered service, and a collaborative environment, this is an excellent opportunity for someone looking to grow their career in a dynamic tech-driven organization.
Job Summary

The Account Manager is responsible for managing a portfolio of business clients, ensuring high levels of satisfaction, retention, and account growth. This role is the primary point of contact for assigned clients, supporting them from onboarding through ongoing strategy and service delivery. You'll work closely with internal teams to deliver solutions, resolve issues, and identify upsell and cross-sell opportunities.
Key Responsibilities

Client Relationship Management

• Serve as the main contact for client communications, requests, and escalations
• Conduct regular check-ins and quarterly reviews to maintain strong relationships
• Understand each client's business needs and IT goals

Sales Growth & Account Expansion

• Identify upselling and cross-selling opportunities (e.g., managed IT services, communications tools)
• Prepare accurate proposals, quotes, and orders
• Log all sales activity and maintain up-to-date CRM records

Order & Vendor Coordination

• Oversee quote-to-order workflow to ensure smooth execution
• Coordinate with vendors on pricing, registrations, and delivery tracking
• Manage order-related issues to uphold a high client experience standard

Service Delivery Support

• Respond promptly to client inquiries across all communication channels
• Work alongside operations and technical teams to resolve client concerns
• Provide recommendations to support clients' technology roadmaps

Requirements

• 2-4 years of experience in Account Management or similar client-facing B2B role
• Background in IT services or technology sales is preferred
• Proven ability to manage multiple clients and deliver high-quality service
• Proficiency in Microsoft Office and CRM platforms
• Strong communication and relationship-building skills

Qualifications

• Education: Bachelor's degree or equivalent experience
• Strong organizational skills with attention to detail
• Ability to think strategically and solve problems proactively
• Experience working with vendors and internal teams on project delivery

Why Join Us?

• Competitive pay with commission and bonus potential
• Opportunities for professional growth within a dynamic tech environment
• Supportive, team-oriented culture
• Stable, Monday-Friday schedule-no weekends
• In-office position based in Stuart, FL

How to Apply

Qualified candidates located in or near Stuart, FL are encouraged to apply via: