Benefits: - Competitive salary
- Paid time off
- Training & development
Job Title: Account Manager
Company Overview:
AlphaGraphics on Palo Verde is a locally owned and operated printing, signs, design and marketing solutions provider. With a focus on efficiency and customer satisfaction, we pride ourselves on delivering exceptional customer service and meeting our clients' printing needs. We are a team-oriented environment.
We are seeking a dynamic and results-driven Account Manager to join our team. You will be responsible for managing a portfolio of clients and taking incoming calls from perspective new clients. You will be primarily responsible for managing print, signs, design and marketing projects from estimating through completion. This position requires communicating with customers, other staff members, suppliers, and vendors on a day-to-day basis independently.
Responsibilities:
Assisting clients with print, sign, mailing and marketing options by prepare accurate estimates for projects based on client specifications
Processing email, phone, web orders and approved estimates moving them along in the production process.
Meeting with any walk-in clients on an as needed basis
Responding to clients and staff members via phone and email
Answering and routing phone calls
Assisting clients with print, sign, mailing and marketing options
Identify and pursue cross-sell/up-sell opportunities
Manage and cultivate relationships with a portfolio of clients serving as primary point of contact
Expectations/Qualifications:
Excellent communication skills (both written and verbal)
The ability to work quickly, efficiently and accurately
The desire and ability to sell a full range of products and solutions
A desire to meet the customers needs to the best of your ability
Able to work independently and as part of a team
Problem solving and solutions oriented
Pleasant and professional demeanor
Relationship and Consultative Sales experience
Ability to maintain and establish effective contact relationships
Familiarity with standard computer software programs
Ability to learn new software as necessary
Print and/or Design experience a plus
Valid drivers license and reliable transportation
What we offer:
Competitive wage based on experience
Paid Time Off
Ongoing training and development opportunities
Positive and collaborative work environment
Join our team and help us continue to deliver exceptional solutions to our valued clients. If you are a motivated self-starter with a passion for sales and customer service, we want to hear from you. Apply now by submitting your resume detailing your experience.
Compensation: $17.00 - $19.00 per hour
At AlphaGraphics, we offer careers for everyone. Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team.
We invite EVERYONE to apply. AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.