Going digital requires holistic thinking that puts humans at the center of everything. Entech delivers complete solutions including strategies, technologies, and implementation services to master digital convergence. We integrate our unique outside-in approach to people, processes, and technology to orchestrate digital empowerment to address today's business challenges.
We are seeking an experienced IT Professional Services Account Manager who is accountable for full-cycle account management for key Entech clients that are using Entech's Consulting Services and Solutions. This includes cultivating client satisfaction as well as expanding the services and solutions Entech provides to clients. This is a growth-focused role, where the Account Manager will have the opportunity to create success.
The ideal candidate:
- Strong individual contributor with ability to thrive in a fast-paced company while also being able to navigate Fortune 500 companies and strengthen relationships with all levels of a client's hiring chain of command.
- Very skilled in relationship management with ability to gain cross-functional buy-in from key decision-makers
- Able to think strategically and make actionable recommendations for improvement
- Strong firsthand experience in IT delivery management and staff management
- A background in IT Staffing recruiting
- Solid understanding of Wealth Management or Financial Service Industries
Responsibilities:
- Strategy, planning & execution of business development activities to protect and expand Entech's business within one or more key clients
- Introduce solutions to existing clients to help improve their business performance by utilizing existing Entech products and services and/or participating in the development of additional solutions to meet those needs
- Manage and maintain the delivery of client solutions and cultivate client satisfaction
- Contribute to the strategic direction of Entech as a key member of the account management team - reporting to the Director of Account Management for Entech's Consulting Services Division
Qualifications:
- Minimum of 6 years of experience with relationship management with fortune 1000 client(s)
- Experience in an IT delivery role or a business role closely aligned to IT or IT staffing recruiting
- Ability to negotiate through large, complex organizations and influence key decision-makers
- Strong entrepreneurial skills to wholly manage clients (business development, delivery management, staff management)
- Creativity to customize solutions to match customer needs.
- Bachelor's degree required
Benefits:
- Medical, Dental, Vision, 401K benefits
- Paid Time Off
- Full Time Salaried position onsite in our Malvern, PA Office