Job Description
At our client's company, customer relationships are our top priority. Were looking for an experienced and driven Account Manager to maintain customer accounts, serve as our main point of contact, and grow your book of accounts. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Applicants should also be proficient with executing on renewals, upsells, and closing businesses to reach quotas.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to . The EEOC "Know Your Rights" Poster is available here .
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Skills and Requirements
- BA/BS required or equivalent experience
- 3+ years of Customer Success, Renewal or Account Management experience
preferably with enterprise software or SaaS.
Demonstrated ability to articulate the business value of complex enterprise technology. - Self-motivated & target driven: looking for the personality of IG like AM'S.
- A track record of achieving customer retention and sales targets.
- Experience in creating and delivering user training materials and onboarding sessions is a plus.
- Familiarity with the transportation technology, city planning, or civil engineering industry is a plus.
Familiarity with analytics, databases, and smart city technology is a plus. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to .