Ready to join a fast-growing SaaS company that turns feedback into real impact?
At Sogolytics, we help organizations uncover powerful insights through experience management. We're growing fast, and we're looking for an Account Manager who's all about building strong relationships, driving engagement, and creating client success.
- Be the go-to contact for a portfolio of awesome clients
- Help clients expand their use of our platform and see real results
- Manage renewals, identify upsell opportunities, and boost retention
- Collaborate with Sales for smooth handoffs and onboarding
- Dive into client data to uncover trends, risks, and growth areas
- Experience in Account Management or Client Success (SaaS preferred)
- Excellent communication-presenting, writing, listening
- Confidence, calm, and ownership under pressure
- CRM-savvy and great with details
- Self-starter who loves to learn and collaborate
- Research enthusiast with survey design experience
- Competitive base salary + performance incentives
- 17 PTO days + holidays + full winter break
- Medical, dental, vision, 401(k), paid maternity and paternity leave, and more
- Equipment provided + ongoing training and support
- Balanced hybrid work experience with three days per week in Herndon, VA
We're a mission-driven team that believes in growing together. When you win, we win.