Job Summary:
Responsible for selling, leasing and renting Hyster-Yale industrial equipment, including forklifts and material handling solutions. This role involves identifying potential clients, understanding their needs, and providing tailored solutions to enhance their operational efficiency. Use of the company CRM system is required. The Account Manager will work closely with the sales team and report directly to the Sales Manager.
Duties and Responsibilities:
- Prospecting & Funnel Building: Aggressively seek out and develop new business opportunities through cold calls, networking, referrals, and in-person visits.
- Present and demonstrate the features and benefits of Hyster-Yale products to prospective customers.
- Sales Execution: Sell new and used forklifts, rental & leasing solutions, and forklift accessories by understanding customer needs and offering tailored solutions based on those needs.
- Use social media platforms, business directories, leads from existing clients, and industry events to find new business opportunities.
- Market Expansion: Identify and penetrate new industries within your assigned territory.
- Negotiate & Close deals. Own the sales process from first contact to signed deal.
- Offer detailed product information and technical support to help clients make informed decisions.
- Draft and submit quotations, sales contracts, RTOs and leasing agreements.
- Follow-Up & Retention: Maintain contact with existing customers to ensure satisfaction, provide upsell solutions, and drive new business into your assigned territory.
- Achieve or exceed sales KPIs as set by management.
- Keep up to date with industry trends, competitor products, and market opportunities.
- Represent company at Trade Association meetings as needed.
- Reporting & CRM Management: Track and manage leads, opportunities, and sales activities within the company CRM system.
- Authority to stop production in the event due to poor quality, unsafe parts or conditions appear.
- Performs other duties as assigned by the immediate Supervisor and/or Manager, which may be outside the scope of responsibilities noted above.
Minimum Qualifications:
- Bachelor's degree in business, Marketing, or a related field (preferred) or equivalent experience.
- Minimum of 3 years of experience in equipment rental, sales, or a related industry. Forklift or material handling experience is preferred.
- Strong knowledge of equipment, including technical specifications and operational requirements.
- Proven track record of achieving sales targets and managing inventory.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong organizational and multitasking abilities.
- Excellent communication, negotiation, and customer service skills.
Strong analytical and problem-solving abilities.