Account Manager
Are you a results-driven professional with a passion for customer relationships and technical sales? We are seeking an experienced Account Manager to join our team and drive growth by managing key customer accounts, optimizing product offerings, and identifying new market opportunities.
Why Join Us?
- Work with innovative products in engineered polymers and fibers
- Collaborate with cross-functional teams to create customer-driven solutions
- Enjoy a dynamic role that combines relationship management, business development, and technical expertise
- Competitive salary, benefits, and growth opportunities
What You Need:
- Education: Bachelor's degree (Materials, Chemical, or Mechanical Engineering preferred)
- Experience: 5+ years in Product or Account Management, in man-made fiber extrusion or nylon engineered polymers sales
- Industry Knowledge: Background in functional and specialty fabrics within the textile industry is highly preferred.
Skills & Attributes:
- Strong customer relationship management and problem-solving abilities
- Results-driven with excellent negotiation skills
- Detail-oriented with strong analytical and forecasting capabilities
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office suite
- Travel Flexibility: Ability to travel up to 50% (including some overnight travel)
What You Will Do:
- Build and maintain strong relationships with new and existing customers
- Act as the primary point of contact for designated client accounts
- Provide product recommendations and pricing quotes
- Manage product offerings to optimize profitability
- Develop and maintain accurate sales forecasts (weekly, monthly, quarterly, and annually)
- Collaborate with supply chain, production, and shipping teams to ensure seamless order fulfillment
- Proactively address customer issues, ensuring high satisfaction and retention
- Identify new business opportunities and maintain a pipeline of potential growth areas
- Prepare and execute an annual Business Plan for the product line
- Stay ahead of industry trends and customer needs to drive innovation and market expansion
Additional Responsibilities:
- Provide regular reporting on account activity, sales forecasts, and growth initiatives
- Issue required documentation for customer requests, product changes, and sample orders
If you meet the above qualifications and would like to apply for this position, you may email your up-to-date, professional CV/resume to Tim
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