Company Description
R4 Capital is a nationwide affordable housing investor, lender, loan servicer, and asset manager. Founded in 2011, the firm manages more than $11.0 billion of affordable housing equity and debt investments, with a portfolio spanning 49 U.S. states and territories. The company's investments include $8.0 billion of LIHTC equity and over $3.0 billion of tax-exempt debt, providing more than 50,000 units of affordable housing. R4 Capital has offices in New York, NY, Boston, MA, Newport Beach, CA, and Austin, TX.
Role Description
This is a full-time role for a Loan Account Manager located in Boston, MA or an another R4 office location, with some work-from-home opportunities. The Loan Account Manager will be responsible for managing loan accounts and maintaining customer relationships. Tasks include:
Assist in Borrower monthly billing preparation, distribution, and collection
Prepare monthly/quarterly servicing fee invoices to investors and confirm payment
Prepare quarterly invoices for servicing strips and confirm payment
Approve and sign off on Trustee direction letters for Trustee distributions
Direct Trustees on allocation of incoming and outgoing funds (e.g., monthly payments, replacement reserve, tax, insurance, operating reserve, insurance loss )
Direct Trustees on and internal transfers of funds
Depository account management with Trustees
Reconcile and upload monthly transactional account balances
Assist in the management of monthly loan installments - update database, provide schedule changes to Fund Management, Trustees, select investors
Quarterly reporting of trustee balances for loan valuations managed by Fund Management
Preparation of revised amortization schedules and updates to the database
Review bond/loan documents
Assist in collection of Guarantor annual reporting
Confirm that guarantors meet joint-and-several financial covenants
Qualifications
- Experience in loan management and loan servicing
- Strong skills in financial analysis, risk assessment, and regulatory compliance
- Proficient in customer relationship management and maintaining client accounts
- Excellent organizational, communication, and teamwork skills
- Proficiency with loan management software and financial reporting tools
- Highly organized with the ability to multi-task, set priorities and meet deadlines
- Bachelor's degree in Finance, Business Administration, or related field
- 2+ years of real estate finance, accounting, or servicing experience preferred