Job Title: Account Manager & Lead Specialist
Reports To: Director of Sales and Operations - SLP Corporate
Job Summary:
We are looking for a motivated and outgoing Account Manager & Lead Specialist to join our team. This is a field-based, relationship-driven role focused on generating new business opportunities, maintaining strong relationships with current customers, and being the face of our brand in the market. The ideal candidate is a self-starter with excellent interpersonal skills and a passion for business development within the fuel or energy sector.
Key Responsibilities:
Sales & Lead Generation:
Identify and pursue new business opportunities by actively prospecting, cold-calling, and networking.
Serve as the primary point of contact for potential customers and introduce them to our products and services.
Qualify leads and collaborate with the Director of Sales and Operations to close deals.
Build and maintain a strong sales pipeline and regularly report activity, progress, and feedback to management.
Conduct follow-ups and site visits with potential clients to assess needs and discuss possible solutions.
CRM (Customer Relationship Management) System. Responsible for obtaining leads and working with them to further the business.
Responsible for understanding the fuel jobbership business and the buying group business
Running Sales programs and initiatives for both business lines and local outreach
Customer Relationship Management:
Visit current customers regularly to strengthen relationships and identify upsell or cross-sell opportunities.
Serve as the local representative for our brand, ensuring a positive experience across all touchpoints.
Resolve customer concerns in the field and work with internal teams for escalated issues.
Mystery Shop & Site Standards:
Coordinate and ensure the completion of mystery shop visits for assigned sites.
Personally visit locations to verify brand and operational standards are being met.
Follow up with site personnel and vendors to complete any necessary work to meet mystery shop requirements.
Document and report findings to the fuel operations team for further action.
Networking & Market Presence:
Attend industry events, trade shows, conferences, and vendor meetings to build relationships and represent the company.
Travel as needed to attend networking opportunities and build a presence in target markets.
Maintain a strong understanding of local and regional fuel markets, trends, and customer needs.
Local outreach for customers, vendors, suppliers, brands, etc.
Vendor & Brand Coordination:
Develop and maintain strong relationships with brand representatives and vendors.
Stay updated on brand programs, incentives, and promotions to support customer conversations.
Collaborate with brand reps to ensure compliance and leverage opportunities for growth.
Qualifications:
3+ years of experience in sales, preferably within fuel, energy, convenience retail, or related industries.
Strong relationship-building and communication skills.
Self-motivated, energetic, and comfortable working independently in the field.
Ability to travel regularly, including overnight stays for conferences, events, and customer visits.
Strong time management and organization skills.
Basic understanding of fuel operations, supply chain, or branded programs is a plus.
Proficient in Microsoft Office and CRM systems.
Preferred Qualifications:
Bachelor's degree in Business, Marketing, or related field (or equivalent experience).
Experience with branded fuel programs and working with industry vendors.
Bilingual (English/Spanish) is a plus, but not required.
Salary and compensation:
Will be a combination of Base salary + Commission + Bonus