OVERVIEW
We're looking for a passionate and results-driven Salesperson to help us grow our client relationships and expand our impact. As an IT Account Executive, you'll be responsible for developing new business opportunities, managing client accounts, and ensuring the success of our clients through tailored IT solutions. You'll work with our expert team to bring our unique approach to technology consulting to life.
ROLE DESCRIPTION
This is a full-time hybrid role for an Account Executive located in the Greater New Orleans Area. The Account Executive will be responsible for managing client accounts, building and maintaining client relationships, and driving sales growth. Day-to-day tasks include developing and executing sales strategies, conducting client meetings, negotiating contracts, and collaborating with the project management and technical teams to ensure client satisfaction. On-site presence in New Orleans, LA, is required as needed.
RESPONSIBILITIES & TASKS
WHAT YOU'LL DO
- Develop and nurture client relationships, turning prospects into long-term business partners
- Identify and pursue new business opportunities
- Collaborate with our tech teams to understand and deliver IT solutions for our clients
- Manage the full sales cycle, from initial contact to contract negotiations and beyond
- Stay current with the latest tech trends and how they can benefit our clients
- Attend industry events, conferences, and networking opportunities to represent Universal Data
- Ensure client satisfaction and act as a liaison between clients and our tech teams
BUSINESS DEVELOPMENT
- Identify new business opportunities by researching and reaching out to potential clients within various industries.
- Develop and execute strategic sales plans to achieve or exceed revenue targets.
- Participate in lead generation activities such as attending industry events, networking, speaking engagements and following up on referrals or inbound leads.
SOLUTION SELLING
- Understand the full range of UDI's IT consulting services, including cloud solutions, cybersecurity, network infrastructure, and managed services.
- Conduct in-depth discovery meetings with potential clients to gather requirements, pain points, and business objectives.
- Collaborate with internal technical teams to design tailored IT solutions that address clients' specific needs, ensuring a high level of client satisfaction.
SALES CYCLE MANAGEMENT
- Manage the entire sales cycle from prospecting and lead generation to contract negotiation and closing deals.
- Develop and present proposals, including pricing, timelines, and deliverables, clearly articulating the value of UDI's solutions.
- Track progress using a CRM platform, ensuring all account details, communications, and activities are well-documented.
CLIENT RELATIONSHIP MANAGEMENT
- Build and maintain strong, long-lasting relationships with clients by understanding their business goals and IT challenges, and working to educate on how to solve them
- Act as a client advocate internally, ensuring their needs and feedback are communicated effectively to the rest of the team.
- Drive the success of each client by understanding their evolving needs and positioning UDI as their trusted advisor in IT.
INDUSTRY KNOWLEDGE
- Stay current on IT industry trends, emerging technologies, and competitive landscapes to provide clients with cutting-edge solutions.
- Attend webinars, industry events, and conferences to expand your knowledge and represent UDI within the industry.
COLLABORATION
- Work closely with the technical, marketing, and project management teams to ensure customer success
- Coordinate internal resources to troubleshoot any client issues and deliver timely, effective solutions.
- Provide feedback to leadership on client pain points and industry trends to help shape future service offerings and campaigns.
QUALIFICATIONS & EXPERIENCE
- Experience in Sales or Business Development
- Knowledge of solution selling
- Must be a self-starter
- Strong Communication and Negotiation skills
- Ability to work independently and as part of a team
- Excellent Project Management skills
- Proficiency in using CRM software
- Bachelor's degree in Business, Marketing, Communications, or related field
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